Best Western River North Hotel

I enjoyed my stay here. This hotel deserves a higher average rating than it currently has; I wish I could give 4.5 stars. What's good: the location is absolutely perfect for doing all kinds of things in downtown Chicago. There are a bunch of great restaurants within a 5-10 minute walk, and it's also completely reasonable to walk to the Riverwalk, Navy Pier, and Millennium Park (I did all 3). The service was excellent and the staff were extremely friendly. The room, while compact, was a perfect size for me as a solo traveler. And the price was one of the best I could find in this area. What's not so good: there's only one elevator and it's slow. The lobby and the room were in okay condition but could have used a bit of cosmetic touching-up. The bed was very soft and squishy, which I don't

I have stayed in this hotel 7 nights in the past 3 years, and every stay has been exceptional. This hotel is my #1 choice on days when I have to get to work early and don't feel like commuting in the morning. This hotel always has some of the best rates in the area and is in a great location for me. Not to mention, the Best Western rewards program has a great points per dollar rate. I have stayed in the 1 King Bed (5 times), 2 Double Beds (1 time), and the Suite-2 Double Beds (1 time). Every time, the rooms are clean and well stocked. I don't need a fancy hotel with crazy amentities that I wont use when I stay the night before work, and this hotel is perfect for that. It has all the essentials you need for a nights stay. Yes, this is an old hotel, but the furnature looks fairly new and t

This was one of the worst hotels or should I say motel I've ever stayed in. Firstly I was told over the phone that there was no deposit fee but when I came in person to check in there was a fee a attached to my bill( it wouldn't be a problem if they were honest up front). Secondly the pictures are absolutely better than the actual room no lie the rooms are super small especially for 150 a night, also the elevators are super tiny about a good 3 ppl could fit comfortably and not to mention how long it takes to arrive per floor. Thirdly the parking sucks and is fcfs but they take the money off your card per night based on how many nights you stay and even if you cant find a parking in their lot they keep your money(huge ripoff). The staff was barely seen and there was no turn down service or

Positive: Location is good for dinning options Negative: 1. Smelled bad, old musty warm smell2. Elevator door would close too soon and was small.3. Room door was hard to open, had to push my body against it.4. Toilet would shred paper. Had to flush 2-3 times.5. The beds were way too soft, no support.

Stayed here for a quick trip into the city, not horrible but was not completely satisfied. Room was overall clean but the halls ways had a very strong smell of smoke & marijuana. The smell came into our room pretty strong especially at night. Had to ask for air freshener but they only gave us Lysol spray, didn’t help much. Again, overall okay place for a quick trip.