Best Western Ramkota Hotel

We stayed at the Best Western Ramkota during our trip through South Dakota, and overall, it was a solid experience. While the property has a bit of a vintage feel, it’s exceptionally well-maintained and clean. The staff truly provides top-notch service; we were greeted with a smile, and the check-in process was a breeze. The highlight for families is definitely the indoor water park it’s a total game-changer if you’re traveling with kids! The atmosphere is quiet and welcoming, making it easy to unwind. As for the location, it’s conveniently situated near the highway and local shopping centers, which made getting around very easy. The breakfast was standard but fresh and satisfying. All in all, this hotel offers great value for the money, and I’d recommend it to anyone looking for reliable

Where to begin... I reserved a "two-room suite" so we could have the babies in one room and us adults in the other. The room was just one large room with two beds. No doors, walls, partitions, anything, dividing the rooms/beds. The room itself appeared clean, but when we walked into the bathroom, we were astonished. There was not a shower or a bathtub, just a dirty, BLUE porcelain whirlpool straight out of the 80's and full of mildew. It was disgusting. To add to the state of the bathroom, the fan was also dangling from the ceiling, rendering it loud and unusable, along with what looked like dog claw marks on the bottom of the door. Topping off the experience was the pool. It was SO COLD, there were no children in it. We went down after promising our toddler he could swim all day and it wa

EV chargers at this hotel - 2 are NACS/Tesla and one is J1772 DC . One Tesla charger was out of order and from the looks of the sign it has been for some time. The DC charger only ran for 10 minutes or so, then would shut off for 10-15 minutes. It took all night to charge, when it should have taken only 5 or 6 hours. I hope the hotel will repair these soon but you should check if going there with an EV and staying only one night. Nearly everyone arrives on low charge since it is so remote and very few chargers in the area. Most cars will need 5 hours of charging so it could be difficult. |The rooms themselves were very clean and very adequate. The restaurant/bar was much appreciated due to the remote location away from town. What we had was good Philly cheesecake and salad with a cocktail

On the surface, this seems like a nice hotel. Unfortunately, the friendly staff and clean rooms cannot hide the hotel's disrepair. We were there for for a kids birthday party at the pool. The pool looked like it would be pretty fun, but the heater was out of order so the water was freezing so we never got in. Inside the room, there was a leak above the toilet. Judging by the damage to the ceiling, that leak had been there for quite a while. Also, the refrigerator in the room was on, but it was not refrigerating. We lost a half gallon of milk overnight. The continental breakfast was mediocre at best. The plus for this hotel is that the staff in the bar/restaurant were great. Also, the room and hallways were clean.

Positive: Restaurant and staff. Food was great Negative: We ask for a handicap room as my husband needs the height of the toilet stool and it was a regular room. I told the girl at the front desk. She stated " it's handicap because it has bars in the shower. So wrong!!!