Best Western Plus Windjammer Inn & Conference Center

We’ve stayed in a lot of hotels over the years for hockey tournaments, and this one was by far the BEST! They grouped all our teams in the same hallways and even gave us a dedicated conference room for the entire weekend at no cost just for knee hockey (hockey parents know how rare that is!). Their hospitality was incredible — when all the parents were “winding down” in the lobby (three teams’ worth!), they kindly moved us to a private conference room so we could hang out without disturbing others. The hotel was clean, the staff was quick to bring extra towels or sheets, and the nightly warm chocolate chip cookies at 8:00 were a huge hit with both kids and parents! Starbucks and Moe’s are an easy walk across the parking lot from the hotel, and it’s only a 10-minute drive to the rink. Th

I think the service was great. They provided me an upgrade without me requesting one and it was very spacious. The room was comfortable but I think a little more could be done to improving the look/decorum of the rooms. It does look like the rooms haven't been renovated for the past few years. The heater worked as hoped, the black out curtains worked as hoped and the shower provided heat very quickly. I was surprised that there was no liquid hand soap just for washing your hands.

Our tour booked us into this hotel when we visited Burlington. It's a smoke-free hotel that is pet-friendly and has a complimentary hot breakfast, which we found to be tasty. There is also a snack shop, and this hotel has its own restaurant. There is free parking for guests, free-wifi, both indoor and outdoor pools, and a fitness center, plus other guest friendly features. We were comfortable in our rooms, and if I felt safe. Since Burlington is close to the Canadian border, this hotel also offers currency exchange.

Positive: Clean, comfortable and cared for atmosphere that made a quick overnight just perfect. We were 'upgraded' to a newly renovated room and appreciated a bed that was super comfortable; soft yet supportive pillow top. Negative: ""

This hotel is great and makes you feel like you're in a Christmas movie. The rooms are well kept, the staff is kind and attentive and the indoor heated pool is an amazing amenity. I stayed in a single queen bed room which includes a microwave and mini fridge to my surprise. My favorite part of my stay was the warm milk and cookies each night. My only complaints are that it's not in walking distance to anywhere interesting and the complimentary breakfast is sub par.