Best Western Plus Ruston Hotel

The hot water in the bath/shower NEVER got hot. Not even really warm. 2. The bath faucet and the shower heads were both seemingly detached from the wall🤷🏽‍♂️. 3. IF the water from the bathroom faucet got hot We didn't know because by the time it got semi-warm the bowl was almost full. 4. The door to the room was HEAVY AS HELL to open AND it didn't automatically close all the way like hotel room doors do. If you aren't careful your room door could still be open. 5. We always sanitize a hotel room before we get comfortable but, other than the trash cans being empty, we discovered that the room had barely been cleaned. 6. The door to the bathroom felt very loose Iike it could lock someone in. I had to turn it up and down for it to open. 7. We were charged more than the weekend rate beca

Lobby smelled like weed the whole time we were there, pretty sure it was people working the front desk. Room had a huge red stain on tbe floor and bathroom was not clean. The bathroom door handle was broken also. A lot of noise from the hallway and room above us. Could not get AC to reach a comfortable temp, was warm in room. Had 2 beds but only one had a blanket, the other only had a sheet. No blankets in the closet or anywhere else. I should have canceled my stay when I checked in and smelled weed. Would not recommend this hotel a all. Reached out to Best Western and all they did is say they're sorry and hope I'll stay again

The only redeeming factor about this hotel was the restaurant next to it. The El Jarrito restaurant had great food and service. In our 14 days of travel this was the worst hotel we stayed in for cleanliness, comfort, and service. The pillows were small and lumpy and there was only a sheet and coverlet on the bed. When we asked for an extra pillow we were told they didn't have any. The gal who checked us in was pleasant, but the night staff was not interested in being of any service. The bathroom floor was not clean.

Staff were very friendly. First room offered had evidence of mold and water damage to ceiling in the bathroom requested a new room which was provided.. I didn’t like putting dirty towels and trash outside the door on the morning. That could have been done if my room was serviced which was not offered until the 3/5. Water ran Luke warm, I prefer hot water. Overall purposeful stay and would consider again.

I had a very comfortable stay here at the Ruston best western plus. I came into town for work from the ninth through the twenty first of the month and stayed at this hotel the entire time, my room was clean, the staff was very friendly, Reception desk was incredibly helpful. It was worth the stay and the price point listed online. Only con was the convenience store at the front desk was near empty the entirety of the stay which I suppose is only a big deal to me as I work out of my hotel room often. The staff and comfortable room size make this stay very worth it.