Best Western Plus Milwaukee Airport Hotel & Conference Center

All I can say it DON’T stay here!! During our stay, my family and I experienced multiple serious issues that made our visit extremely stressful and unsafe: 1. **Broken AC and Mini-Fridge:** The air conditioning in my daughters room was not working, and the mini-fridge was completely non-functional. As a breastfeeding mother, she relies on a working refrigerator to safely store expressed breast milk. This failure was distressing and unacceptable. When we reported these issues to the front desk, the staff dismissed our concerns and simply said it was “a good thing” that the adjoining room’s (my room) fridge worked. No solution or replacement was offered. They had to use my fridge next door and adjust their air conditioning just to cool our own room. Also there is a light right outside the

The floors need to be updated and the elevator needs to be repaired . The breakfast buffet was great but the food was just warm. The yogurt bar for topping should be better so that there is no cross-contamination with the nuts. Room was clean and staff was friendly. Beds were comfy. Yes there is an airport shuttle.

We stayed here for 2 nights. The room was clean. The staff were very kind and helpful. They have an 8 foot deep pool that’s covered with a glass ceiling, it was beautiful to swim in. They also have a nice little hot tub. They called to check and see how we were liking our room about 30 minutes after we checked in, our bathroom door handle was a little broken but they offered to move us to a different room immediately. Their TV allows you to log into Netflix and such if you want to watch something other than cable. The beds are nice but they are extremely soft and the pillows are very thing and soft so they don’t offer much support if you have a bad back or anything. It’s near by a lot of restaurants and within like 2 miles of a Walgreens and Walmart. Only about a 15 minute drive to downtow

Poor up keep, out dated. Toilets to short, and couldn't get it to shut off. Door keys kept deactivating, to the point of moving to different room. Swim area very cold maybe 62 degrees.had to ware warmer cloths after you came out. Roof leaking water dripping on us. We booked because said had bar restaurant in hotel but closed tell end of December. Management could of told us that when we asked, they said it was open liars.

Positive: Nice pool Negative: Staff are zero experience, door is too old to open, toilet is dirty.