Best Western Plus Miamisburg-Dayton Suites, Banquets & Hotel

This location evidently was a Doubletree that was purchased by best Western. We arrived in the evening when it was dark and we were surprised how little lighting there is on the outside of the hotel, especially by the front entrance. At first, we thought it was closed and we had the wrong building. But no, it was open just poorly lit. With only seeing two cars in the parking lot and being so dark around the building, we hesitated parking and going in, we really contemplated just going to another hotel because we weren’t sure how safe we felt. The outside is dated and run down and only one or two cars in the parking lot so obviously not a high moving place. On the inside it’s actually fairly decent. Large spacious hotel, pretty clean and looks like a nicer hotel as you enter into it. The r

Positive: The staff. They did everything that they could to accommodate. Lovely staff! However there is only so much they could do in regards to the issues I experienced. Negative: Safety. None of the exterior security doors shut on their own. The outdoor grounds were very run down. A LOT of foot traffic coming in and out of those doors.

Absolutely worst hotel since 2019. this used to be the place to stay, but this trip was an absolute zero. both night stands didn't work one was broken and supported by pieces of wood. trash under sofa. box springs broken, bed squeaked every time you moved. Bed was lumpy and uncomfortable. AC rattled when running. No help at front desk unless you found someone roaming around who looked like they might work there.

My family and I arrived late at night, exhausted from traveling, only to find our room in terrible condition. The toilet was filthy, the ceiling had visible mildew stains, the floor was dirty, and the door was literally coming off its hinges. We had to spend extra time sanitizing the room ourselves just to feel somewhat comfortable.||When we brought these issues to management’s attention — who didn’t even show up until around noon — the only solution offered was to move us to another room, with no refund because it was “past 11:30.” After such a long trip, this was both disappointing and unacceptable. Clearly, cleanliness and guest care are not priorities at this hotel.||Please don’t let the pictures online mislead you. The property is rundown and in desperate need of renovation. I’m a 20+

Do not waste your money here. Stay somewhere else. Was there for a 2 night stay and room was never touched. Had to throw a fit 2 times to get towels. Was told "we have a lot of guests" Well I was a paying guest also !!! Hallway smelled like smoke even though it's a "no smoking" floor. Stair well had really bad smell! Shower had pink looking funk around basin. The pool is bright green - not brilliant blue like this picture lol. The lobby area looked dated and dirty. Definitely will not be back!!! The grounds area looked dirty and all grown up. Reservation was non-refundable or I would have left !