Best Western Plus Gadsden Hotel & Suites

Everything! My check-in was easy. The staff was super friendly. The facility was quiet cleaned. The hot water was fantastic. The breakfast was fantastic. And this day at the hotel alone it was just as pleasurable as why I was visiting definitely coming back!!

This is a nice, well run hotel. Our room was large and spacious. It was a king suite. The room was clean and well lit. No issues with operating the tv or getting on WiFi. There were ceiling fans in both the living room and bedroom areas. The bed was comfortable. Nice and quiet. The bathroom didn’t have a fan, which was odd. The vanity was large. The shower water pressure was ok. Water temperature was great. The breakfast room was large and well attended. Breakfast was your standard hotel breakfast but warm and well stocked. I didn’t give the hotel a 5 because the carpet and living room area furniture need updates. They are showing their age. I would stay here again. Forgot to mention that the lady at check in could not have been nicer!

Positive: Upon arrival the lady at the front desk was very comforting as I had arrived due to the passing of my brother. Negative: The t.v. It took too long for it to move from one station to the next. (Dish Network). Please don't show Netflix if you are going to offer it free of charge. It's not safe to put our personal information into your Netflix account location.

My recent experience at this Best Western was one of the best I ever had. There was an unforseen incident in my room when I first checked in but luckily Bridget from night shift was there to save the day. She went out of her way to fix my problem and even offered other solutions to my problem but ultimately solved it anyways. On top of her excellent service the breakfast the next day had way more variety than other Best Westerns I've been to before. It's stays like these that have me relying on this brand. I highly recommend this location.

Fantastic hidden gem! I've been living here for about three months as a result of major storm damage to my house. It took me a couple of months to find this place, as it is basically in Attalla, but once I did I was completely flabbergasted by how easy and pleasant it is to stay here. The staff are all very friendly and accommodating. I've made friends with the women who work the front desk and I enjoy chatting with them then I come "home." I'm also not the only person who "lives" here. A few customers stay here frequently, and for long stretches, due to the nature of their work. One in particular I've spoken with stays here even when his work-related travel takes him to Birmingham. That means that he absorbs a two-hour round trip commute just to stay here. I'm in a similar situati