Best Western Columbus Airport

I read a few bad reviews but decided to try it out. We checked in Wednesday (Christmas Eve) and checked out Saturday. The room was clean and the staff was friendly. In some of the bad reviews I read they talked about roaches or signs of bed bugs but that was not the case. We didn't see any bugs at all or any signs of bed bugs. Trust me I always check really good when it's a hotel I've never been to. We stayed in a pet friendly room because we have a small dog and it was perfect for us. I read a review about one of the pet friendly rooms smelling like cat urine but again this wasn't the case with our room. It smelled fine. They do have a indoor pool but we didn't go swimming. I did walk in and check the temperature of pool. It wasn't cold but wasn't warm either. If I had a swimsuit with me

I must say that my experience here has been great. I came here with a large group for a conference. They wher very patient and kind to accommodate all of us and others that were coming in. The breakfast was an average breakfast but they kept it well stocked as we kept coming in

Positive: "" Negative: The room had no towels. We asked for four towels (4 of us) and were told policy is to give two. The pool had no towels and was freezing. There was garbage on the floor when we checked in. The breakfast was sad. Someone dropped eggs and no one cleaned up.

In the last month alone, three visits have already brought be back to Columbus and finding a hotel always is such a tricky gamble. When many reviews seem to be comprised of unhappy experiences, it makes the decision only harder if one’s on a budget or an extended stay where money adds up quickly especially during college football price surges. Anyhow, took my chance the first time about a month ago and was not disappointed one bit. Room was clean, spacious and comfortable. Being a single night stay, it was a quick turnaround however on the second trip, stayed about 5 days and again, room was clean and comfortable. I believe on the 3rd day the room was cleaned and trash removed. The elevator works fine and the staff is attentive and quite helpful. From the night manager to the employees d

BED BUGS!!! DO NOT STAY HERE!!! I booked a jacuzzi suite (room 202) for Valentine's Day for me and my partner. I woke up the next day with an itchy back, my boyfriend said I had bed bug bites. he also noticed there was blood on the sheets.I went back to the hotel and demanded a refund, the front desk lady was trying to get a hold of the manager and couldn't, so she gave me his number . His name is Mansoor and he is awful. I was kind on the phone, I told him the situation and that I would like a full refund. He said they will go to the room, if they don't find a bug then no refund, which is ridiculous. I have bites all over my back which is enough evidence. He should be more than happy to give me a refund. He refused to give me his last name too, then blocked my number and never got back