Beacon Hotel & Corporate Quarters, member of WorldHotels Distinctive
Washington, DC · Hotel
- Address
- Beacon Hotel & Corporate Quarters, member of WorldHotels Distinctive, 1615 Rhode Island Ave NW, Washington, DC 20036
- Phone
- (202) 296-2100
- Website
- www.beaconhotelwdc.com
Beacon Hotel & Corporate Quarters, member of WorldHotels Distinctive is a hotel located in Washington, DC. It is one of 229 hotels listed in Washington. Its 3.6-star rating is slightly below the Washington city average of 4.2 stars. There are 10 photos associated with this location.
Customer Reviews
HORRIBLE HOTEL AND SERVICE!! Seriously, do NOT waste your money here. We arrived in the evening after a long drive, expecting to relax in the deluxe suit king bed we had booked, but instead walked into a room that was extremely hot and humid we were literally sweating. The air conditioning was not working, the water faucet was not functioning properly, and there were dirty dishes left inside the dishwasher. The room overall felt unkempt and poorly maintained. We contacted the front desk, and a technician was sent up. He confirmed that the AC was not cooling and said it could not be fixed. He removed the air filter, which had about two inches of dust buildup, cleaned it after noticing we were watching, but that did not resolve the issue. His solution was to suggest cracking the window open
This was a great choice and the staff were excellent. The room was very clean and comfortable. The rooms could used a bar fridge but otherwise we great. Bed was very comfortable. Parking was a little pricy but it was valley service and was very convenient. Room price was reasonable. I would stay here again.
Friendly, intelligent reception staff, ready to help. The hotel is about 3 blocks up from the White House, and I walked safely. The room had everything you needed. Snow-white linen and towels, comfortable large beds, cleaning every day. At first, the lighting in the room seemed dim to me, but later I turned on numerous lamps and a floor lamp, and the brightness of the light became enough for me. An American breakfast is served in the hotel's restaurant, and the service is fast and pleasant. There is a shop with groceries and medicines nearby. In general, it is convenient and safe accommodation near the tourist boardwalk.
Positive: "" Negative: The room cards that allowed you access into the rooms didn't work. I had to go to the front desk several times on multiple days during my stay because my room key card didn't work. I was also put in the wrong room.
TLDR: horrific management, no hot water, construction mishap/lack of communication. I've never thought this about anywhere but do NOT stay here. The only redeeming factor about this place is one of the front desk folks overnight (Jose) who, despite management being entirely MIA was trying his hardest to help us out. I've never had an experience this terrible; issues listed chronologically below. Most egregious is #3. 1) I called them a week prior to ask about early check in and they said that whenever I come they'll see what they can do. No fees mentioned. When I got here on my check-in date I was told that they had rooms ready but that it was a $45 fee to do so. 2) When I got here I was handed a paper saying that they were going to shut off the hotel's water for at least 5 hours. This
Services
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