Baymont by Wyndham White Plains - Elmsford

This would have been a three star review, but the nice service and the morning waffles (with real maple syrup!) bumped it up to four stars. We arrived later in the evening for our stay, and the young man at the front desk handled things very nicely. Our room was located just as requested - quiet and away from things that would make noise. Clean room, everything working, everything nice and tidy. Hot water, and working room heat. The bed was a typical hotel bed, but the pillows were a riot! Of the half dozen or so pillows to choose from, only one was the standard hotel size bed pillow. The others were the size of Junior Mints! Really, even a six year old would have found them oddly small. Unfortunately the most comfortable pillows for us were among these miniature jokes. Oh, and the morn

I am writing to warn anyone thinking about staying here. The bathroom smelled like urine, the shower didn’t work, and there were no towels in the room. When I called, the front desk told me to go downstairs to get them. I had to wash up in the sink because no one helped or apologized. The next morning there was still no cold water. They sent me to another room to shower, but it was clearly dirty. The sheets were used, the tub was filthy, and the toilet had feces. Only after complaining again did they move me to a usable shower. I emailed the general manager, Michael Scott, and assistant GM Lacrista with proof of this, and they never responded. Do not stay here.

Positive: I enjoyed the vending machines on each floor. Very convenient with food, beverages, and toiletries. Negative: Check in was unpleasant. The front desk associate had on meta glasses and seemed to be otherwise pre occupied during check in leading to room keys not working and I had to return to reactívate. Lifeguard closed pool early and was suspect.

Hotel and room are very clean. Modern. Bed is very comfortable, panty of pillows. Large tv. Very good wi-fi (up to 159mbs). Super. Breakfast is basic hotel buffet. Will come back to this place again.

My teen daughter and I stayed at the Elmsford Baymont while enjoying an October weekend in the Sleepy Hollow region. Our trip was somewhat last-minute, and there weren’t a lot of budget-friendly options available in the area, so we did overpay a bit but were happy with our choice.||The lobby area was clean, bright, and spacious. Front desk staff was friendly and efficient, and we received a phone call shortly after we reached our room to confirm that all was well. Of note, access to the majority of the rooms requires checking in at the front lobby but then driving around to a back lot, so I’d suggest not bothering to drag luggage with you when you check in because then you’ll be stuck loading it all back into the car as we were.||Our “two queen beds” category room was pleasantly updated an