Ballard's Hotel

Although it's where most of the tourists get off and go right to for the day.... I would say that the food, drinks, service and hotel and Beach are absolutely world class. This is as close as we can get to going to Florida up here in the Northeast. The beach is amazing with full service. Cabana's everywhere outside bars everywhere. Bands everywhere all the time inside and out. The food is really really great. I can't say that it's absolutely not amazing because it is. Wide menu for everybody, dance area. You name it. 5 stars all day

We had a terrible experience during our stay. There were cockroaches in our room, and shockingly, they even got into our luggage. We immediately reported the issue to the front desk, but the response was extremely disappointing — there was no concern shown, no apology, and no effort to offer any form of compensation or make the situation right. This level of disregard for basic cleanliness and guest care is unacceptable. We will absolutely not be returning and would strongly caution others to think twice before booking here.

Great customer service , beautiful clean rooms!!