Balcony Guest House Bed & Breakfast

We booked Room #5 through AirBnB. The room with the main bed looked nice for two people. But the pullout couch mattress was old and covered in brown stains, I hope there were no bed bugs... At 5 am the water heater burst, the whole bathroom and hallways surrounding the room flooded and I was struggling for about 2 hours to contain the water. The owners never responded to any of the texts or calls. Without AirBnB Support we would have been stranded but luckily we could book a different place through the app... I still don't know if the owners ever cared to read the messages.

My friends and I just stayed at the Balcony Guesthouse this past weekend. We enjoyed ourselves very much. You have the perfect location. The perfect balcony. It's in the perfect neighborhood. The only thing I wish would have been better was the cleanliness. When I walked into my room there was a huge dead cockroach on the floor. And it was obvious that the room hadn't been swept. The shower needed a good cleaning and the whole experience of staying there left me with an ick feeling. My friend's sink wouldn't drain and when she looked into it there was a huge giant bug stuck in the drain that was keeping the sink from draining. Just gross. Anyway, it would be a wonderful thing if you could just put a little more energy in keeping the place clean then there is nowhere else I would rather be.

We love staying here. Every time we come to New Orleans. The rooms are very clean and well kept. The staff is very attentive. The name is a little misleading. There is not breakfast.

Scam? We booked 'room 3,' a small gorgeous room with French doors leading out onto THE BALCONY for $148/night (tax and fees included). Without notice, we were moved to an unlisted room behind KC Management Services. The room was dark, had no view (except of an ALWAYS LIT) brick wall. We had to keep the blackout curtains always closed. The bed was loud and squeaky, and the sheets had a cigarette burn. The 'deal' was that the surprise room had a large kitchen, so we were told that it was worth more. But the kitchen had no coffee, no table, one office chair, no pots or pans, and a toilet paper holder for some reason. We could not use the kitchen even if we had plans for it. It was like booking a cute mini cooper, but getting a cargo truck instead. Oh, and the hot water cut-out intermittently.

We loved our room and the access to close parking. Location is very close to French quarter and Frenchman street. Our room had a full kitchen and 2 bathrooms. It had been recently renovated so it was clean and modern. Staff were great and helpful with our booking and stay. Amazingly quiet location and we felt very safe during our stay. Unfortunately we did notice the smell of second hand cigarette smoke from an adjoining room. We brought this to the staff's attention, it got better but was still present. Hot water was slow and intermittent, even after following staff's suggestion of running water. I would recommend to others and would stay again when visiting NOLA !