Arena Hotel

Went here for a weekend visit to Brooklyn. I didn't make the reservation so, I didn't have anything to do with the booking of the hotel, I wouldn't have booked it at that location, not a nice area of the city. When we arrived the person at the desk was very friendly and helpful. We got there before check in, they checked our luggage so we didn't have to drag it with us when we went out to explore the area. We all were hungry. The women at the desk gave us a couple options. We decided on a pizza place that served meals. It was fine for a quick bite. We quickly learned it wasn't an area to walk around in. The rooms were very nice and the Continental breakfast was nice. Service and the rooms are excellent just wish the hotel was in a better location.

A clean, welcoming and affordable place to stay in Brooklyn. Close to transit and easy to find. The staff were incredibly kind and welcoming and our room was clean. We could have used more soap and shampoo in the bathroom but otherwise I have no complaints. Thanks so much for having us and shout out to Samiyah at the front desk - you made us feel so welcome after our other accommodations fell through!! <3

I recently had the misfortune of the loss of my childhood best friend and had to stay in a hotel for the funeral, as I no longer have family in the area. I booked a room at this Best Western location and could not have been more pleased! The staff was very friendly (which I didn't expect from my hometown), the room was great, and the location was close to good local eating spots. Another thing I must mention about the room - it was the cleanest-smelling hotel room I have ever been in! I had to do the peaking around for hidden dirt (mold, something) and found nothing. The only disappointment was that there were no USB outlets, but fortunately I had my own charging equipment. If I have to return to Brooklyn for anything, I'm definitely staying here again! Thank you for the wonderful experien

I stayed in this hotel for a week for vacation in New York with family. + Booking, Check-in and Check-out went extremely smoothly. + The room itself was great and was cheap for the price and city. + The beds were comfortable. + The staff was awesome and really nice, particularly during breakfast. + The TV was great. - I was slightly disappointed that there wasn't a water cooker in the room. - I wish there was a toilet brush instead of staff cleaning the toilet only once a day. - Some of the corners in the bathroom weren't cleaned.

Decent place, and at a decent price point for being so close to downtown Brooklyn. The rooms are very small, but clean. The staff was suprisingly above average, even though I repeatedly asked that the empty complimentary body wash be refilled. It never was although promised. The breakfast options were also decent.