AmericInn by Wyndham Memphis East

Just wanted to let everyone know this is not too bad of motel. The staff are really nice. Especially Ms. Monica at the front desk. There certain things that need to be suggested such as make sure coffee .makers in room are clean and are able to use. If this is a non smoking motel please make sure customers know this. Very early of the morning was awaken by smell of weed which is not good when you have asthma as I do. I know they are working on this motel to make it better.

⭐️⭐️⭐️⭐️⭐️ I’ve been staying at the AmericInn by Wyndham Memphis East since November 28th as a quiet place to focus on my studies, and it has truly been a blessing. From the very beginning, the front desk staff welcomed me with warmth and professionalism, always attentive to anything I needed. Housekeeping has kept my room spotless, which made it easy to settle in and concentrate, and the location itself has been convenient and safe. What stands out most is the way the staff consistently went above and beyond. Every request I made was met with patience and care, and I’m sincerely grateful for that. I especially want to thank Mrs. Monica, her husband Mr. N, and the rest of the team for their dedication and kindness. Their efforts ensured my stay was not only comfortable but uplifting, and

Disappointing stay but very cheap if your just passing through.The front house staff and the pleasant lobby were the best parts. The hotel and facilities seem very poorly maintained and run down and even dirty in places. We had broken locks on our room door and it would give us a mild shock when we tried to open the door 😂🙈. You get what you pay for here, and if you don't get up fast you don't eat, which we found out even at 8am.

I decided to use my free night so I could do some work from home on my laptop and I am not happy with my decision to do so. I walked in for assistance with my card and I waited for receptionist to complete the phone call he was on. He fixes my key with no problem, but failed to inform me that the water was not working properly. Once I got all the way to my room on 5th floor, I noticed the water was brown. I called front desk to ask the reason and he stated “Oh, we had some issues with the water and pipes.” If he would have let me know this when I was just downstairs talking to him, I would have left and had no problems. I couldn’t shower not brush my teeth so I was late for work. Not happy about this at ALL! Hot water also didn’t work!

Positive: "" Negative: The water was scorching hot or freezing cold. No in between. People were fighting and selling drugs in front of the building. There was a huge hole in the wall in the room, the elevator had urine and trash on the floor , smelly room and dirty sheets.