AmericInn by Wyndham Johnston Des Moines

Booked at room here for 4 nights, but checked out after 1 night. I found roaches running throughout my room. I was able to kill some, but the rest were just too fast (I'm getting chills just thinking about it again. UGH!!) When I reported this to the front desk attendant, I was met with a nonchalant attitude. She didn't didn't offer an apology, a room switch, nothing! She refused to even look at the pictures I took and told me "I don't need to see the pictures. Someone on the morning shift will deal with that." All she did was change my check out date. This hotel is digusting, Dont stay here!

The room was clean and smelled fresh when we arrived. Breakfast was a nice touch (as always) we often stay here when we are in town for a late evening event or weekend event. Staff is friendly

It is an old building. Smells like mold throughout the building. Our room smelled bad as the fridge was leaking and clearly has been for quite a while. The credenza is rotting underneath the fridge. Which is why our room smelled bad. Second night got a bottle of febreze from the front desk. I sprayed it all over the room and it helped a lot. All we did was sleep there so we didnt want to move rooms as the entire motel smelled. Pretty sure it wouldn't have made a difference. Basically, I wouldn't stay there again.

Not good! I can't believe this hotel can keep it's AmericInn status based on the conditions. The room furnishings are in bad shape. The refrigerator did not keep things cold. No pressure in sink. The hallways were extremely hot and stuffy. The shower was okay and the bed and bedding was fine. Overall not a good experience though. They did not even have enough room key cards to give more than one per room.

Positive: Air conditioning in the rooms worked well. Negative: There is no elevator, so my elderly parents had to switch to a ground floor room. The air conditioning in the common areas was nonexistent and those spaces were very hot. The breakfast was really not good. Many ?hot? items were cold.