Americas Best Value Inn & Suites Northeast Houston Downtown I-610

I was in town for a funeral. I wanted to be close to family so I chose this location as it was ideal in proximity to locations for the weekend. I'll never sacrifice comfort again. I wouldn't recommend for any type of vacation. I did not enjoy my stay at all. The staff was friendly and that was the only good thing. Everything was dirty. Everything, I regret not taking more pics. The front door was filthy, the light switches were dirty, the pillows, refrigerator had beverage stains on the shelves, the toilet was dirty, the shower had hair in it and the bath towels were all dirty except one and one wash rag. Since the towels and pillows were dirty, I just felt dirty being there. I arrived late in the evening, and it was a long trip. Those were my excuses. I still shoulda just never checked

Positive: Felt safe during my stay. Negative: Our room was not cleaned while we were gone. We also didn't get clean towels nor our bed made either. Every hotel I've ever stayed in they always freshened up the room while I was gone. Other than that it was good.

Compare with other hotel , i think Best Western are the best choice.

The gentleman we checked in with in the evening was very kind, but he was the only good thing about the hotel The woman the next morning was awful! She was rude, walked away and only was available after I called the phone and she came to answer it. The "breakfast" is a nature valley bar or muffin and juice or coffee. Our rooms door didnt fit the frame correctly, so the bottom didn't line up with the frame. WOULD NOT RECOMMEND!

Service was friendly until we got yelled at for having an oil leak on the car. Location was fine, had a couple good spots near by. Room was terrible, no clean sheets, pillow cases or even a clean blanket, everything had stains or burn marks. Same for the towels. Went to ask for more towels & those were dirty too. Possible bed bugs, got 3 unknown bug bites on my arms & hand. Saw a roach in the middle of the night. To top it all off the water was shutting on & off. Breakfast: old sour apple & orange juice, with a side of a mini muffin or granola bar.