Ambassadors Inn & Suites

Positive: Check in was easy and staff super friendly. It was a good place to crash for the night. Negative: Bathroom was a little dirty and the first bed I went to pull the blankets back the sheets had stains and a cigarette burn.

I cannot beg people enough to avoid this poo hole at all costs. They should be paying people to stay here. Among the list of things we had: Shower dirty and barely working; mold on the sink; no working TV; noisy fridge; non-functioning light; and the door broke...causing us to make about five trips to the front desk and be held hostage in our room for almost an hour. What's worse - the staff were unapologetic, rude, and refused to even consider discounting our room. A travesty that a place like this continues to operate and steal people of their money. DO NOT STAY HERE!

It was a great experience working with the professional staff at the Ambassadors Inn & Suites on their recent pool maintenance needs. Our team at Pool Edge LLC provided all the necessary commercial services to ensure their seasonal outdoor pool met all safety and cleanliness standards for guests. If you need reliable hotel pool service in Virginia Beach, this is a great example of a team that prioritizes the guest experience.

We got 3 rooms, in the first room we had, the microwave and the fridge didn't work. However they were gracious enough for us to change rooms which we were thankful for. The second room(a different one) smelled like cigarettes the whole 2 days and nights we stayed there(we got there and it smelled like cigarettes and we dont smoke). Everything else was good, they had hot water which was good better than most places that are similar to this. The pool was N/A when we were there so that was a shame.

The room I had on the 2nd floor was very clean, the sheets smelled so fresh. The bed was SUPERBLY comfortable. I was pleasantly shocked by the very low price, although it was a weekday. Also there was an employee patrolling the parking lot late at night. I felt very comfortable. Front Desk staff so kind, they even let me park my car in their lot after check out so I could enjoy the beach!