Aloft Chicago Mag Mile

This hotel is right around the corner from the heart of the mag mile, with LOTS of good food options within a block or two of walking. Service was awesome, staff was welcoming and very friendly. The bar in the lobby is ALIVE at night, DJ on the weekends! The rolm was clean, but the ban-style door tovthe bathroom didnt actually close all the way. There is no air vent for the bathroom. Plenty of charging ports near the bed on both sides. Pillows are "fine" . By that I mean bring your own if you're at the age where you need to. Overall would stay here again, the points spent is a deal compared to others in the area!

Positive: A very clean and comfortable room here. The bed was awesome! Well appointed room great for one or two persons. Great atmosphere overall. Excellent attentive and caring staff here. In a prime downtown location. I highly recommend a stay here. Negative: Rooms aren't so sound proofed.

I want to take a moment to recognize Sommeray for providing truly exceptional customer service. From the moment an issue with parking came up, she stepped in without hesitation and resolved it extremely quickly and efficiently. What really stood out was how she made sure not only that the problem was fixed, but that myself and my guests felt comfortable, welcomed, and genuinely cared for throughout our stay. In addition, the property was very clean, and the staff overall was pleasant, professional, and always willing to help. Sommeray’s professionalism, attentiveness, and positive attitude made the entire experience worthwhile and stress-free. This is exactly the kind of customer service that leaves a lasting impression and makes me want to return to a place again and again. I am extremel

We stayed in this modern hotel from Wednesday May, 22nd-Sunday May, 26th. The only problem that we ran into was the front desk charged us for the stay as well as Trip.com. However, the staff members worked to get everything rectified in a timely manner. Also, it’s important to note that housekeeping does not frequently come to clean the rooms or replenish towels and cloths. If you need them and request them, they are available but just don’t expect a daily visit!

OMG we had an awesome 2 days at Aloft. We were walking distance from everything we needed. Even found the redhead piano bar and had a ball! We had a corner room and were able to see our vehicle from the window. I was a little worried we wouldn’t be able to check in early when I called but when we checked in with Merica she took great care of us and our dog. Yes dogs are allowed which we really appreciate and they have treats an baggies near the front desk. Just please people clean up behind your dog. There is a pool table which we enjoyed and the pool on the 19th floor is heated. We will definitely be back! And thank you Merica for taking such good care of us!