AC Hotel Raleigh Downtown

We stayed at this hotel while getting ready for our wedding at Melrose Knitting Mill, and it ended up being such a great choice. We booked two parlor rooms along with our own suite, and everything was very clean, comfortable, and thoughtfully laid out. We worked with someone to setup a hotel block for guests and other family coming in and they did a great job making sure the rates were honored and fitting people in appropriately. The parlor rooms were perfect for spending time with our wedding parties while also having enough space for hair and makeup. We had around 7–8 people in the room at a time, and it never felt cramped. The pullout Murphy bed was also a really helpful feature—it gave us an extra place for guests to stay without taking up space during the day. We also really enjoyed

The music from the bar is so load and the rooms are so poorly sound proofed, you can literally feel the music reverberating in your head and chest. Earplugs don’t touch it. I came here to get a night away from my baby to catch up on sleep and it was the worst night sleep of my entire life.

This hotel stay was absolutely amazing. The hotel manager, Adonis, was nothing short of exceptional—professional, courteous, and always willing to go the extra mile to make our stay outstanding. The front desk and hotel staff were consistently quick, attentive, and highly professional, making check-in and every interaction smooth and welcoming. Separately, The Willard rooftop restaurant was an experience of its own—excellent atmosphere, great service, and a perfect spot to relax and enjoy the city views. From start to finish, every aspect of our stay reflected excellence. This hotel is truly a premier downtown Raleigh destination and easily one of the best hotels I’ve ever stayed at. I would return without hesitation—ten times over.

I’ve stayed at hundreds of hotels, and truly this is by far my worst experience at any hotel. If you care about getting a good nights sleep, stay anywhere else. The music from bars next door is so loud that it ruins any chance of good sleep. I’m not being dramatic when I tell you that you can hear every lyric and the room shakes. They provide you with headphones that are no match for the noise. I wish I had taken reviews seriously that talked about this. The bars close around 2am so you are able to get some peace then. Please spend your hard earned money anywhere else for your own sanity.

The hotel is in a nice location and the staff was very accommodating but the beds were extremely firma and they did not have mattress toppers, I was given a second quilt to sleep on for softness. They also scent the lobby and elevator with a tobacco scented fragrance that honestly just makes it smell like a cigar lounge or an older hotel that once allowed smoking. It triggered my asthma so be aware of that. There were also some body hairs in the shower in my room when I first checked in. House keeping took care of it no problem but another little detail I didn't enjoy. Overall though it was very clean and felt very safe and comfortable with the staff. I also have celiac and staff was extremely accommodating. No issues with meals at all.