AC Hotel Boston Cambridge

This was our last hotel on the trip and the one that made us feel the most welcome! The staff handled all our endless questions on what to do in Boston with time crunch - fantastic recommendations and easy to follow directions. Where we had too many options from the internet, staff brought clarity on what can be enjoyed in the biting cold night and crisp morning. ||Room was spacious and had 2 double beds as they noted we were a family of 2 adults and 1 child. ||Great location as it is close to the local transportation. ||Hydration station is great for refilling water bottles and reducing the plastic waste. ||Breakfast was amazing with a wide choice of hot and cold food. Staff were attentive and prompt! ||Great experience overall and a special shout-out for Sandra Lee and Brody Runyon at th

My husband and I recently stayed at this hotel to be closer to my husband's work during the blizzard. As both a former front desk employee with Marriott and now a Titanium member, I cannot say enough about the staff at this location. Both Brody and Joyce at the front desk were so fun to talk with and they made my husband and I feel at home. This stay also happened to coincide with my birthday (I did not tell the staff this), and Joyce went above and beyond to ensure our short stay was special. Joyce surprised us with a beautiful room, snacks, drinks and even a birthday card from the front desk staff. We only live a few miles away in Malden, but after our experience at this location we will absolutely stay here again for a "weekend away." It's rare to find staff that are both professional a

Worst Marriott hotel I stayed at. Receptionist requires a US telephone and zip code in order to register Marriott member which is impossible for a non-US traveler. They’d come clean your room at 8am in the morning. They tell you wrong breakfast time so you miss it…can’t believe it.

This hotel was clean, recently refurbished and comfortable. Showers were quite nice. It has a parking deck which is nice if you have a vehicle, but it is not the most convenient hotel for things within walking distance. Harvard Square is about a 20 minute drive away.

Wonderful greeting at the reception desk from the Guest Supervisor, Expert Brody Runyon. So friendly, accommodating, professional, and welcoming! He went above and beyond to make our stay an excellent experience! Rooms were spotless, modern, and upgraded. Comfortable beds with fresh, new bedding. Great breakfast! If you ever stay at this hotel, ask for Brody Runyon, and you’ll be all set! Definitely recommend.