Wild Dunes Resort - Residences at Sweetgrass, a Destination by Hyatt Hotel

Wonderful experience! Our family enjoys coming here for a few days out of the year. The convenience of having the amenities within walking distance, multiple pools, food options and more make for a relaxing getaway. We've both the vacation rental homes and the actual hotel. We preferred the hotel as the vacation rental/condo was a bit dated and dirty. But the location of the condo was right on the sand/water which was perfect for laying out and enjoying the beach.

Amazing atmosphere with private beach access and plenty of amenities. We went for our wedding anniversary and my wife had a relaxing spa treatment. Kids had fun time at their heated pools and hot tub. All staffs are very responsive and supportive. Looking forward to visit again soon.

The Boardwalk Inn at Wild Dunes is the perfect location to vacation with family. We loved the Christmas decor and the ability to walk on the beach, play tennis and golf, and eat without leaving the property. The rooms are spacious and the balcony is larger than I expected. Every staff member was helpful and cheerful. Phillisa was especially kind and responsive helping me locate my son’s wallet.

Hotel staff especially - Hope and Xanthia at the front desk of the Boardwalk Inn were amazing and very friendly. The location is great and just a few steps to the beach. It has tennis courts, golf courses, a heated pool, and a hot tub! The hotel rooms and hotel were very clean. It was a quiet and fun place! It had a very festive atmosphere with holiday decor and New Year activities.

Joe was amazing at check in, he upgraded our room and gave us all the info/recommendations we needed! Other than him, most of the staff was clueless as to what was happening. Valet guys are a mess, couldn’t wake them up when we arrived late in the evening and having trouble finding peoples cars. Restaurants had no idea how to deal with the Amex breakfast benefit. The market food was so greasy we couldn’t eat it (even the croissant was dripping with oil). Slow service. Room and amenities are nice but it’s a shame the rooftop was closed during our stay. Overall a nice stay, but have been to better places in the Amex collection.