Westmont Hospitality Group

Kissimmee, FL · Hotel

Rating
2.4/5
★★☆☆☆ 2.4
Reviews
20
Rank in Kissimmee
#280
of 385 hotels
City Percentile
23%
rating percentile
Address
Westmont Hospitality Group, 102 Park Pl Blvd, Kissimmee, FL 34741
Phone
(407) 265-7699

Westmont Hospitality Group is a hotel located in Kissimmee, FL. It is one of 385 hotels listed in Kissimmee. Its 2.4-star rating is slightly below the Kissimmee city average of 4.1 stars. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Nicole S · Feb 2018

Disgusting. I will NEVER stay at this hell hole again. Roaches in the bathroom and living area where the beds are. The air conditioning unit was riddled with dust and who knows what else. The floor was filthy... Never went bare foot the entire time. The bathroom was obviously not cleaned. I was so freaked out by the roaches that I felt I had to shake out the towels, just in case. There's no blanket in addition to the unwashed bed spread, so I slept with a sheet over me and no blanket. I literally spent too much time smashing baby roaches. Do not stay here unless you are DESPERATE. Also, if you have allergies and/or asthma, I wouldn't advise staying here due to the layers of dust on EVERYTHING.

★★★★★ 5.0 Spook · Aug 2018

it's not bad the rooms are quite large and roomy. the location is really good because there are a lot of fast food places and bus stops. the rooms as I said are large and offer a fridge, microwave, and stove. No utilities though. The service is alright I think, the people here are decent. if you have a problem just go to the front, say what your problem is and they will fix it. the only bad thing is that it's far from Walmart other than that it's 6/10

★★☆☆☆ 2.0 Christina Moore · Feb 2018

Staff is pleasant and helpful...Tye was exceptional and has went above and beyond to give us a remedy that worked out for us. Thank you Tye, excellent job!! Keep up the good work! The cleanliness of the room is at best questionable. My wonderful husband took the time and made great effort in cleaning up behind the nightstand and dresser which was caked with jelly all along the baseboard and led to roaches waking me up off the bed. Thank you my love! The staff immediately let maintenance know and the room was sprayed that day.

★☆☆☆☆ 1.0 Michelle Martinez · Jun 2017

My experience with hotel was terrible. The person who was checking me in was rude and gave me the wrong room number. When I got to the room I was greeted with the guest who was staying there. As you can probably already guess I was embarrassed. Thankfully I was with my boyfriend and he went back to the front desk to get the correct room number. When we finally got to our room there was roaches everywhere. In the living room, the kitchen, the bathroom, the towels, you name it. I called to see if I could get compensation and all I got was the run arounds. I left a message for the corporate office to call me back and I still have not heard a response. I just wrote an email to the health department and if I don't have a response by tomorrow I'm going to write to the BBB. Do yourself a favor. D

★☆☆☆☆ 1.0 Katherine Garcia · Sep 2018

Nice courteous staff, cheap price, but DISGUSTING place. The sheets weren’t changed, but the guy at the front desk gave us fresh sheets out of the box when we asked for new ones. But that didn’t solve the problem. In removing the old sheets, we discovered the mattress was rotten, with holes and stains. We literally left the old sheets on and put the new sheets right over it in between to get us as far from the mattress as possible. The floors and walls were stained. The toilet was cracked. The single roll of toilet paper in the bathroom was stained with god knows what. We literally went out to buy a cheap roll of toilet paper and a shower curtain to lay on the floor of the tub. There were roaches, and the tub had actual dirt in it. Luckily it was just one night but I couldn’t even sleep, e

Services

Hotel

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