TownePlace Suites by Marriott Fayetteville Cross Creek

I had an exceptional experience at this hotel, and I truly want to recognize Katie B. and Dawn at the front desk for their outstanding service. As a travel nurse, my schedule can be long, unpredictable, and exhausting. From check-in to every interaction after, Katie and Dawn were incredibly welcoming, professional, and accommodating to my shift schedule. They went above and beyond to ensure my stay was comfortable and stress-free, always greeting me with kindness and genuine care. Their flexibility and willingness to work around my hours made such a difference. Whether it was assisting with early check-ins, understanding late arrivals after long shifts, or simply offering a warm and friendly presence at the desk, they consistently made me feel valued and appreciated. After working 12+ h

The TownePlace suites at cross creek in Fayetteville NC is the only place I would stay. I stay there at least once per month over the last 2 years, and am blown away at the service I receive. The staff is friendly, knowledgeable, and hardworking. The rooms are always clean, and it’s convenient to downtown and the mall. Highly recommend.

Stayed here before, glad to see that this is still nice and quiet place. Rooms are spacious and my favorite is large windows. Also mini kitchen is a huge plus. Love the convenience of Sam's in walking distance. Also, restaurants within walking distance as well

My fiance and I were in town visiting his daughter. We were too tired to drive back so we stopped at TownePlace for an overnight stay. I was pleasantly surprised from check in to check out. The staff was courteous. The rooms were excellent, clean and comfortable. The bathroom was spacious. There were two closets, a full sized fridge and other amenities. The sheets, pillows and towels were clean and fresh. We were very impressed and we will be back.

Before I got on the highway I called the hotel & Katie answered in the most polite & professional manner. As a person who works in a hectic customer service field I appreciated that. Once I got there to check in she even more bubbly in person. She is a delightful person and assisted & answered any questions. Thank you Katie!