Times Square West Hotel, BW Signature Collection

I highly recommend this hotel for its price and amenities. The rooms are clean, and all services are very satisfying. The staff are kind and supportive. The location is excellent for getting to Times Square. Breakfast is also good. This is my favorite hotel in Manhattan so far.

Positive: Easy check in and out, proximity to cruise port, clean and comfortable bed and bathroom. Breakfast was pretty good but crowded. Negative: No luggage rack or place to put suitcase; just hanging option. Had to balance mine on the window sill.

Have stood here many times for a cheap staycation in NYC. Always very clean and accommodating. Very friendly staff, very hospitable. Definitely recommend!10/10

Mixed feelings about this one. We got our room for under 100$ which is amazing for Manhattan. Our room was out dated, not as clean as we hoped, but also no bed bugs or anything like that. The bathroom tap was honestly either boiling or cold, hard to get anything in between. The free breakfast is super basic, coffee was terrible and seating area is tiny and food ran out quickly. Simple things like having hot water was hard to come by. They would fill the thermos when Luke warm water. Toaster has 4 slots, 2 of which not functioning for the majority of our stay. How hard is it to get a functioning toaster for your guests? All in all, I think it's a good value, but if picky, perhaps it's not for you. I think they have a lot of room for improvemet. They need to pay more attention to the mainten

Unfortunately, we had a very bad time in just the one night we stayed here. We were on the 7th floor and the worst part was that the hotel room doors are hollow metal doors and maybe also the walls have no sound proofing so you can hear everything in neighboring rooms. For most of the night until 2 AM, the people next door were literally rapping and playing very loud music. The hotel staff guy came up to try and stop them but they wouldn't stop and he had to come back 2 more times to get them to stop. We could also hear another couple's sounds of intimacy for a good 30 minutes around 2 am. It was so ridiculous. Apart from that, the hotel was fine aesthetically. Some of the staff people were pretty friendly and they seemed to work together well as a team. The front desk lady who I assumed