The Westin New York at Times Square

Great location and the front desk service was really nice. The first people you see when you enter the hotel are the gentleman that take your bags. They could be a little more friendly as the 1st people you encounter. You actually walk right past them, and they don't say a word. When I did have to stop and drop my bag off they were nice. The front desk people at check in were super nice and accommodating. In particular, Vesela was a real pleasure to deal with. She seemed very happy to be there and was very warm, informative and welcoming. I wish I could encounter people like her at every establishment my wife and I go to.

Visited New York as a family of 4 with a 10 year old and 4 year old. This was our first Christmas in New York and it did not disappoint!||First things first the location of this hotel is 10/10 you are close enough to everything without the hustle and bustle of the middle of Times Square. The subway station is literally 2 minutes away.||We booked with Virgin Holidays and got the 2 breakfasts free per day which meant we only paid for the children. Buffett breakfast had such a great variety. All food was fresh. My boys loved making the waffles and the fresh fruit. Service was also fab. ||The room was spacious and comfy. The maid came everyday to clean and replenished water daily. It was noisy but you are in the center of New York and the sirens are just a given. It didn’t stop us resting.||Re

had a truly pleasant stay at this hotel. The staff were professional, courteous, and always willing to assist with any requests, which made me feel very welcome. The room was spotless, comfortable, and well-appointed with everything I needed for a relaxing stay.The hotel’s location is excellent — convenient for exploring the city and close to restaurants and public transport. Breakfast was fresh and varied, offering a great start to the day.Overall, the service and facilities exceeded my expectations. I would highly recommend this hotel to other travelers and would definitely choose to stay here again on my next visit.

This was a great place to stay. Easy walking distance to Times Square and all the theaters. Direct access to the subway. One suggestion, if you stay here, spring for the higher floor. Yes, the view is great, but up on the 36th floor we heard very little city noise. Very soft background only. I can imagine that it would have been a lot more invasive on a floor closer to the ground. Beds were very comfortable.

We just left from a truly excellent stay at the Westin Times Square! Check in was quick, friendly, and professional. Status was recognized, and I was given a high floor (40) as requested, which was really appreciated. There are 2 banks of 4 elevators, one for floors up to 22, the other for floors 23 - 45. Wait times were minimal, and the elevator was fast. The room was cozy and clean, with a modern and inviting decor. There were ample outlets and lighting, along with decent internet speeds. Temperature control worked well. The room was exceptionally quiet, and the "heavenly" Westin bed lived up to its name. Although the bathroom was small, the shelves on the wall provided enough storage space. The tub had a rain shower, which had okay but not great water pressure. The breakfast buff