The Verve Hotel Boston Natick, Tapestry Collection by Hilton

The design and decoration on each floor, along with the seating arrangements, and especially the customer service provided by the representatives and receptionist, made our stay fabulous.||The staff at the front desk showed genuine concern for our comfort and made sure we enjoyed our time. Ellen is an exceptional staff member.||The location is convenient and easy to find whether you're driving or walking, and it offers access to great restaurants, malls, and shopping outlets.||The hotel is clean and has too many breakfast options.

Positive: Free parking and breakfast. Negative: The coffee maker, refrigerator, and microwave were near a two unit outlet, one had to be unplugged to use another.The interior design lacked unity and a peacefulness. It looked like it was designed by some Gen Z students as a project.

What an amazing time we had at The VERVE Hotel in Natick. We were attending the Dueling Pianos show there but got there a little early and headed to Violet Thorn, the bar. What a gorgeous space! We were quickly greeted by Ivan, who took great care of us before we headed over to the awesome space for Dueling Pianos. Jackie was our server there and she was just amazing. It was busy but we were provided with wonderful service throughout the night. The food was amazing. Each table received this delicious dip with warm pita chips. Our table also ordered the chicken tenders, eggs and flatbread pizza. Each dish was presented beautifully but also tasted amazing. We had so much fun and enjoying everything about The VERVE!

Elvis, Marilyn and Genie; what a fun property! Late 20th century theming in public spaces was almost Disney-like in its completeness. Well done! Lounge was comfortable well stocked and had friendly staff. Breakfast buffet was well above average for “breakfast included” hotels with operating hours which complement leisure travel- hostess also very friendly managing the space well. Our room was comparable to others in this price range without the heavy theming of public areas. King mattress was firm but worked. Bathroom was adequately sized without cramping. A little noise did come thru from the adjoining room but was not a show stopper. I’ll stay here again and would gladly explore other Hilton niche properties. See if you can find Evel’s picture!

Zena K. Is the best I felt very welcomed as soon as I check in. I feel like home. Willing to help at any time with a warm smile. I will definitely recommend Zena at this location she deserves recognition. Her service exceeded my expectations. I’ve learned a lot about Hilton through her as I’ve been diamond member since. Thanks Zena I’ll definitely schedule another visit @ this location. Happy new year☺️