The Tower Hotel Fallsview

The location is wonderful! The view is wonderful! We missed having services for couples celebrating special occasions like ours, our wedding anniversary! The hotel has everything to offer a romantic experience, but it offers nothing! That was the only thing that fell short. Everything else was perfect 😍

We had a great time. The initial room that I had booked in the courtyard unfortunately had no heat and so we were moved to a different part of the hotel that wasn’t in the courtyard. But we were happy that they were able to accommodate us so quickly. It was very busy with kids and parents and had a nice family vibe. I had requested a partial refund since we were moved to a different room that was not in the courtyard and it was honoured. I did have to connect with Expedia because they were the third-party bookers. And both businesses worked well together. Very grateful for that because we did pay extra to have access directly to the pool area in the playground.

I stopped at the Tower Hotel between the 27-30th October 2025.||This hotel is simple the best hotel I’ve ever stayed in.|I really liked the uniqueness of the building. You’re at the top of a tower, and get excellent views.||Unlike large hotel chains, this hotel has a personal friendly feel. The staff are absolutely lovely and can’t do enough for you.||The restaurant serves excellent food. There is an observation deck open 24 hrs, from which you get excellent views of Niagara falls.||The rooms are spotless and well furnished. I couldn’t recommend this place highly enough. I’d actually come to Niagra falls just to stay here again.||Many thanks to the staff for a lovely stay ||Jonathan |UK

I am extremely disappointed with the service we received at The Tower Hotel in Niagara Falls during what was supposed to be a very special occasion — our first wedding anniversary. We had brought an ice cream cake to celebrate at midnight. Since the mini fridge in our room was too small to fit the cake, we requested the reception around 7:00 PM if they could please store it in their freezer until 12:00 AM. They agreed and assured us they would take care of it. At 11:44 PM, I went to collect the cake, only to find it completely melted — it was liquid. No one informed us that there was any issue with storage. There was no apology in advance, no warning, nothing. By that time, everything nearby was closed, and our anniversary celebration was completely ruined. I was left crying and sobbing

We spent one night at The Tower Hotel at Niagara Falls and stayed in one of the panoramic Falls view rooms. The view was absolutely stunning The room was very clean, and the hotel itself is so cute and cozy. The only disappointing part was the heater. It was very loud during the night, and we couldn’t sleep well because of the noise. Overall, it was a lovely stay for the view and cleanliness, but I hope they can fix the heater issue for future guests.