The Muse New York

I had a wonderful stay at The Muse Hotel New York. The hotel is beautiful, clean, and very well-maintained. From the moment I arrived, the staff was warm, professional, and genuinely welcoming, which made me feel comfortable right away. One thing I especially appreciated is the location. The hotel is right near Times Square, yet the atmosphere inside is calm and surprisingly quiet, which made my stay even more relaxing. The room was spacious, and the bed was extremely comfortable. I slept very well. Everything felt cozy and well-organized. I genuinely enjoyed my experience and would absolutely recommend The Muse Hotel New York to anyone visiting the city. I would gladly stay here again.

Positive: The hotel is about a block from Times Square, where there are various options for food and shopping. Negative: My only issue with the room is the bathtub drain. The water began to quickly rise approximately 20 seconds into my shower. At the end, water was at ankle level. This was very concerning; IF the tub was cleaned this would have been noticeable.

The hotel is great location, 2 mins walk from times square but far enough into the street to be away from the busy crowds. Housekeeping was very attentive and kept the room spotless. Basic amenities', don't expect water bottles or anything extra. Filtered water taps available at the lobby for DIY. I would suggest for the room update, I stayed in the executive type rooms. Lobby was good, door people attentive upon arrival, reception no faults. We requests our 2 rooms close to each other, and our request was accommodated. Couldn't fault our 9 night stay, not once did we have a compliant to share.

Lovely boutique hotel in the heart of Times Square. I can’t say enough about the experience we had. When I first entered the hotel, Daniel was such a sweetheart, and had was friendly. Then he greeted us by name, remembered our room number, was always attentive for the rest of the stay. Staff is so responsive and helpful. Room is well equipped. Very stylish hotel, lovely rooms, very comfortable, good toiletries. There is a lot of energy of NYC when you walk out if the hotel, but inside is a different peaceful world.

Just had such a great stay here. The check in process was quick and easy. The staff was extremely helpful and friendly. We opted to do an upgrade and ended up in a King suite. The room was HUGE! The bathroom was beautiful with double sinks and a nice big shower. Everything was spotless. Had coffees which were delicious! Location was very convenient, close walk from Penn, and quick to Broadway/Times Square. Would recommend to anyone!