The Keys

Kissimmee, FL · Hotel

Rating
2.3/5
★★☆☆☆ 2.3
Reviews
20
Rank in Kissimmee
#284
of 385 hotels
City Percentile
22%
rating percentile
Address
The Keys, 4700 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746
Phone
(407) 396-1133

The Keys is a hotel located in Kissimmee, FL. It is one of 385 hotels listed in Kissimmee. Its 2.3-star rating is slightly below the Kissimmee city average of 4.1 stars. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Jake Keil · Mar 2026

Rooms : 2/5 It's a place to sleep. I noticed no bugs, but I wouldn't consider it clean (it definitely needs remodeling). Amenities: The WiFi didn't work for the first 3 hours of our stay. After that, it was good enough to stream Netflix. They provide no towels or trash cans. Service: Terrible! Their office is not open from 11pm to 10am. If you plan to grab your deposit before leaving, plan to check-out between 10am and 11am. There are no signs stating this; We waited around for nearly 3 hours before being able to check-out.

coreyhY174ZG · Nov 2025

1. If I were to go in detail, this review would take ages. |2. Poor customer service|3. Worst smelling room ever|4. Dim dim room|5. Filthy carpet|6. Filthy aircon unit (falling apart)|7. Filthy furniture|8. Bad feeling|9. Dingy exterior|10. Stained front chair|11. Old fashion bed spreads|12. Terrible pillows|13. Stained sheets|14. Stained mattress|15. Human death smelt mini fridge|16. Carpet under sink|17. Confusing sink|18. Terrible light above sink|19. Rusted bathroom door hinges|20. FILTHY toilet|21. Filthy & old bathtub|22. Mold on shower curtain|23. Non-functional shower|24. Dead roaches (even they can’t survive)|25. Filthy bathroom tile|26. Building in sevire disrepair|27. Homeless people|28. Overfilled trash cans|DO NOT STEP CLOSE TO THIS PLACE AT ALL!!!

★☆☆☆☆ 1.0 Tina Lamboy · Feb 2026

Don’t let the pictures on there app fool you this place is disgusting and roach infected the rooms smelled really bad it looked blood on the carpet they don’t care to clean the rooms properly there is roach poop every where socks left from someone else sheets are old and dirty. The only good that came out of here is that the lady at the front desk was nice

★☆☆☆☆ 1.0 LoBoyz Channel · Oct 2025

So where to start as soon as you enter the lobby to the beautiful smell of mildew and mold intertwining with each other and the seats for guest the cushions look like they still have people sitting in them when it’s no one in it. Any way he took my money then told me 20 bucks for the room key and remoter that didn’t work .. so I get to my room and I have a remote but it’s No Tv in the room and it smelled like urine hot urine. So they give another room with no towels and used soap bars in the tub ripped up comforters some real 4th world country stuff 3rd world is better then this lmao. I told him keep the money and on my deposit of 20 he gave me back 5 bucks because i complained and called the 3rd party about it . He needed the money more than me anyway. They offered another hotel they had

Trip.com Member · Oct 2023

near Disney World and a lot of stores like food places and pool.

Services

Hotel

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This listing is informational. Contact the business directly to verify credentials, services, and availability.