The Inn at Truckee

Great 4 day wknd ski trip. Terrific value. All staff were v. helpful & courteous. Was able to leave car in the lot and take (free) TART shuttle (20 min walk) to Palisades/Tahoe every day, avoiding parking fees at The Village and car hassles. Grab-n-go breakfast was fine. 24 hr coffee/espresso machine was a terrific amenity ... much appreciated. Many shops/stores/restaurants within a 5 min walk. Good WiFi & cable stations. On site coin laundry. Price was great. Highly recommended!

Booked this place for Tahoe Live, and the stay was great (Palisades is super close by)! I was a little wary at first regarding their past reviews, but it seems like they've improved greatly. Rooms were comfortable and appropriate for the price. I mean, there's nothing to complain about unless you expect it to be some luxury hotel. The staff was very nice, and check-in was easy. Stores around are very accessible and close by. The heating in the room was very quick and didn't have to wait long for the water to heat up either. Sheets and everything were clean in the room. The breakfast are to-go items, but that's okay because it was stated on the booking site, and they have a 24-hour complimentary coffee/espresso machine, which is helpful.

Positive: The staff were very friendly and the breakfast was self serve. Negative: The room was next to the lobby so I heard the front desk phone ringing and people in the lobby.

i had such a wonderful stay here! the check in process was so easy, the staff was so kind, and the amenities were great. the rooms were clean and spacious. such a perfect location for a ski weekend, and super close to downtown truckee too, very cute spot. i would 100% recommend this place.

Worst customer service we have ever experienced. Cinthya Diaz was utterly disrespectful and dismissive when we raised concerns about not being informed that the hotel was short-staffed and that our rooms would not be serviced. We would have had absolutely no issue understanding the situation had it been communicated in a courteous and professional manner — instead, we were met with eye rolls and a complete lack of basic customer service standards. She first said it was hotel policy and when she wasn't able to point out where we could see this, she said it was because they were short staffed. The hotel is not worth the price under any circumstances, and even less so when paired with this level of service. It is particularly disappointing that, despite speaking our language, she refused to a