The Hilton Club - New York

My experience at Hilton Club New York was nothing short of amazing. From the moment I arrived, I was made to feel incredibly welcomed and valued. Jojo and the entire team truly went above and beyond to ensure every detail was perfect. On everyday!! The level of service felt like royal treatment!! Attentive, thoughtful, and genuinely warm. Every interaction reflected professionalism and care, making the stay not just comfortable, but memorable. It’s rare to find a team that takes such pride in creating an exceptional guest experience, and Jojo exemplified that perfectly. Hilton Club New York exceeded all expectations, and I left feeling refreshed, appreciated, and already looking forward to my next visit. An outstanding experience from start to finish. I appreciate all of the help with p

Great location!!! We stayed on the 34th floor and somehow were lucky enough to get a corner room with views out one window to The Empire State Building and another to Central Park - that was the best part of this room! It was clean and bed was very comfortable. Bathroom and towels were very tired but hot water and pressure great after long cold days exploring the city. For $500 a night after taxes and everything I maybe was ignorantly expecting a bit more but it was NY between Christmas and New Years and it was BUSY. Elevators took forever in fact we almost missed Uber to airport because it took us 6 elevators and required the 2 of us to split up just to get down with a suitcase each. Overall a B+

Do not stay here. Choose a Hyatt instead. Elevator takes forever to come up and down. Room feels dirty, theres mold in the bathroom. All night long you hear the elevator or the heater , its extremely loud and makes it hard to sleep. Shower barely works. Half the water comes out of the tub spout. Also you only get one body towel, and no hand towels. so enjoy sharing. Room has no bottled water, but dont worry you can buy it downstairs for $8. Just choose a different hotel, this one's not worth your money.

Stayed in the Junior King Suite at the Hilton Club and really enjoyed it. The room was spacious and well laid out, with a comfortable bed and a relaxing sitting area. The bathroom was clean and modern, with a great soaking tub. The queen foldout was perfect for a teen and quite comfortable. Overall, a pleasant and comfortable stay, would definitely book again.

Your score is so low it's like you're "FROZEN" wink wink. By the way, thank you so much Jon from front desk, your welcome was very pleasant and friendly, you're a great person. .