The Greenwich Hotel

The Greenwich Hotel has, quite simply, ruined us for any other hotel splurge in NYC. The staff is just amazing and so welcoming, the rooms are incredible (stocked snacks and soft drinks at no charge? UNHEARD OF), the bathroom is luxurious with great water pressure, and the lounge and lobby are so relaxing and beautiful. The courtyard was closed for the Winter, but it looked gorgeous. The pool and spa services are unmatched, and it is such a serene environment. Don't bother looking around anywhere else for a special stay and feeling pampered the entire time - THIS is the place. The room service and lobby food were delicious, and the rooms are thoughtfully designed to maximize living space. Requests are fulfilled quickly and with care, and there are many perks that come with your stay - hous

Literally the most comfortable, stylish, and thankfully not overrun with influencers place I’ve ever stayed. The service was impeccable. The onsen massage was one of the best spa experiences I’ve ever had — deeply relaxing and restorative. Frankie, William, Romy, and the two engineers who fixed the TV in my room were absolutely lovely. Someone even went to the store to get a bottle of (delicious!) NA champagne for us to celebrate with (we don’t drink). I will never ever forget the shower in my room — the rain shower/wall head combined on full blast is otherworldly. I understand what they mean when they call this a “wellness hotel” — it takes years of stress off. I did not leave the hotel; I came to enjoy the spa, see a concert, and go home. The decision to “lock-in” at the Greenwich Hotel

The Greenwich Hotel was, without exaggeration, the best hotel we have ever stayed in… From the moment we arrived, the service was exceptional but never over the top. We were personally walked to our room, our bags were brought up immediately, and every interaction felt warm and genuine rather than scripted. It felt thoughtful… not performative. The room itself was beautiful. The decor had so much character and warmth. Nothing felt generic or sterile. It felt curated and lived in, like a luxury townhouse rather than a hotel. The complimentary snacks and fully stocked mini fridge that was refreshed daily were such a lovely touch. It’s rare to feel that level of generosity and attention to detail. The lobby and bar area were exactly our vibe… comfortable, low-key, cozy, and inviting. No lo

Beautiful hotel with the friendliest most welcoming front desk and door staff-they really do make the hotel a home away from home. The hotel lounge is very cosy for Autumn and we were happy to wrap up and sit in the courtyard. Rooms were well thought out - large comfortable beds, bedside lights which can be found in the dark, blackout blinds, sheers and curtains, aircon which does exactly what you ask it to, and a great shower which you don’t spend half an hour trying to figure out. The free snacks were welcome after hours of walking each day. Tea and coffee machinery can be requested (a cup of tea is always welcome when up early with jet lag). One thing to be aware of: the rooms overlooking the street are noisy. Fabulous for people watching but best bring ear plugs because the refuse truc

We go away on holiday fairly often and stayed here last year. When we left, I said it was amazing and wanted to go back. Well we have just returned from another few days and I can confirm this hotel is exceptional. All of the staff are extremely helpful and nothing is ever too much trouble. They have a guest only lounge and eating area where we had dinner one evening which was extremely good. We stayed in one of their standard rooms which sometimes feel a bit like an afterthought - not at the Greenwich. Everything felt like it was made for the room and the bathroom, although small, had an extremely strong shower which was very much appreciated. Overall, we were sad to leave but will definitely be back.