The Elizabeth Hotel, Autograph Collection

I stayed at this Hotel Tuesday February the 24th. I was a guest of Front Desk Supervisor Reece. I stay one night and it was complementary. Reece gave me the Complementary night because a front desk agent made an inappropriate comment about me the week prior. I checked out the following day at 11:00 am. Later that day I was checking my online banking. I came across two temporary authorizations. One for $300 and another one for $150 from the Elizabeth Hotel. This was around 6:30 pm. I immediately called the Hotel and everyone acted like they knew nothing. I immediately called my back cancelled my card. I contacted Marriott filed a formal complaint with them. Then the next day I had a Mgr. start calling me and harassing me from the Hotel. The idiot didn't even block the number. He would alway

What amazing location, hotel, and staff! From check in to check out and everything in between the Elizabeth is amazing. I loved the personal touches and personal service. The Emporium was absolutely smashing; you have got to try the espresso martini! The rooms are so well appointed and comfy. Loved using my reccord player and jamming out to new tunes I checked out from the library. The Sunset Lounge is a must do with amazing views of the city and mountains. Love every minute.

Great hotel. The beds are cozy. The live music was relaxing. The wine was delicious in the restaurant. The two bars are super cute. I definitely stay here again.

We had booked a week at an Airbnb, but on the first night, the guests below got reeeeal scary, and police had to get involved. So suddenly we needed a room in the middle of the night. And we had a ton of groceries, both cold and frozen. The man who was on night duty was unbelievably gracious and helpful to us. Not only did he help us secure a room so late, he also used his spot in the staff freezer to accommodate our groceries. The next day, other staff diligently helped us get the information we needed for our reimbursement from Airbnb. They helped us turn a frightening late night into an experience of care. On top of the hospitality we received, the hotel itself was gorgeous and having access to numerous records was really fun to explore. I actually found an album I loved and now play

My fiancé and I stayed at The Elizabeth Hotel over Christmas expecting a special, memorable holiday experience. Instead, our stay was completely overshadowed by the fact that my fiancé’s and my Christmas gifts were stolen from the hotel, as well as a check for a large sum of money that was supposed to be our wedding gift. What made the situation even worse was how it was handled by the hotel’s operations staff afterward. Rather than treating this as a serious security issue, we were repeatedly told that the gifts had likely been “misplaced,” despite the fact that they were secured and did not simply vanish on their own. The tone and response felt like gaslighting—as if we were being encouraged to doubt what we knew had happened, instead of the hotel acknowledging the seriousness of a thef