The Domain Hotel Sunnyvale

We came in for the 49ers game and stayed here for 4 nights. First timers in California!! All the staff was very kind and helpful. The room was clean and modern. I especially liked the bathroom mirror for when I did my makeup. Unlike other reviewers, I got hot water rather quickly, quicker than I do at home. Plus my king size bed was very comfy and it had 5 pillows. I didn't have any issues getting a good night's sleep here. We had breakfast here every morning and they always had eggs, ham, and potatoes with choice of bread, waffles, fruit, yogurt, granola, berries etc. Not a fan of Keurigs but I drink a lot of coffee. One morning around 4:30am I found brewed coffee available in the lobby. The location was quiet with diverse dining options, including many different types of Asian cuisines.

I stayed in a very clean room, and the staff were warm and welcoming. Everything in the hotel worked perfectly, including the elevator, and the breakfast was a great way to start the morning :)Even without renting a car, it was easy to visit Palo Alto and Mountain View by bus because the bus stop is very close to the hotel. I also appreciated having Korean restaurants and markets nearby.It’s also conveniently close to San Jose Airport, and I would definitely stay here again.

The first time I spent the night in a hotel by myself, the domain hotel was absolutely wonderful. I said there was no noise. I couldn’t hear the neighbors. I felt safe in this area where the hotel is this is my old stomping grounds when I was younger like 30 years ago I would definitely book a room here again.

The room was clean, well-organized, and had excellent blackout curtains — no morning light came in, which helped with sleep. The bed was soft with five pillows, and the bedside lamps had just the right brightness for nighttime use. Very comfortable in that sense. However, housekeeping only took out trash, made the bed, and cleaned the floor. Towels weren’t replaced, and toiletries (shampoo, body wash, toilet paper) were never refilled. We stayed for 6 nights and never got another coffee cup after using one. Water pressure in the shower was very weak. Only a small bar of soap and moisturizer were provided — no other essentials. Wi-Fi was slow, and soundproofing was poor. We could hear footsteps from upstairs loudly and conversations next door clearly. The free breakfast was disappointing:

We stayed at The Domain Hotel from January 9–24 and had a very disappointing experience related to comfort, accommodations, and how concerns were handled. My wife disclosed a hip injury that affects sleep. The room assigned had a Sleep Number bed that caused significant discomfort and physical pain despite repeated adjustment attempts. We raised this issue multiple times over several days. At no point were we offered another comparable room, despite the hotel later claiming in writing that this option was provided. It was not. Instead, a cot was offered, which worsened her condition and caused ongoing inflammation. This is not a reasonable substitute for a standard bed during a two-week paid stay. Additionally, routine guest interactions were repeatedly escalated to multiple staff membe