The Burgess Hotel, Atlanta, a Tribute Portfolio Hotel

I've stayed at The Burgess many, many times over the past year. It is absolutely one of the greatest hotel finds. Here's why......|1. Very cool, hip vibe from the lobby to the bar to the rooms. Lots of attention to detail with the decor & many ties to the owners' family history.|2. Reasonable pricing for the prime location|3. People are outstanding| -André, Josh, Donna, Nelson at the front desk are so welcoming & helpful| -Mark, Kayla & Jaime at the bar make killer cocktails| -Melinda is a great server at Fia restaurant| -The owner and head chef is very gifted & also humble and welcoming|4. Fia Restaurant has amazing food. Locals frequent the bar, Mr. B as well as Fia, and everyone raves. Lamb shank, burger, charred octopus, garbanzo curry stew are all great dishes.|5. Roo

Wanted to love this hotel. Location was great! However, desk staff was not what used to from Tribute collection. They were not very informed or helpful. Was looking tor an electric car charge option and dining recommendations. Was told to “ look on the internet like they would have to do” . We were there for 3 days.. Fitness center was to the cleanest and the water dispenser empty. Probably the biggest issues were the sheets and pillows ( firm cotton). They were not soft or comfortable. The room was dark and the air conditioner was loud. Housekeeping was consistent and did a nice job. We ate breakfast and dinner at the on site restaurant and it was nice. Decor of the hotel was lovely! So overall mixed review. Would not stay again.

Positive: The hotel was easy to find. The staff was all very friendly and helpful. This was one of the cleanest hotel rooms we've ever stayed in and we travel often. Negative: The light under the bathroom counter is wonderful until you want to sleep. Even with the barn door style door closed, the light was very bright in the room. We had a room facing the street side and the traffic was pretty loud.

We chose to stay here because we were doing a birthday dinner at Hal’s down the road. We were able to walk back from dinner, which was great. Upon arriving, we were greeted by a very pleasant gentleman at the door who helped us with our baggage and parking our car. We then went inside and the gentleman at the front desk was wonderful to deal with and super helpful. The bar was great. The rooms were beautiful. We will definitely be back if we’re in the area.

An amazing boutique hotel!! Above and beyond customer service by Josh C. We are extremely thankful for his kindness! The rooms are spacious, well decorated and the beds are super cozy!!! The bar is well stocked and the drinks were delicious!! Definitely recommend to anyone staying in the area!!