The Beekman, A Thompson Hotel, by Hyatt

Maybe our expectations were too high, but our stay was somewhat disappointing, mainly due to guest service. The building is beautiful, the bar room is popular, and the hotel is dog-friendly — which is why we’re giving three stars. However, the bar was so busy that it was hard to enjoy as a hotel guest. Over a December weekend, breakfast required a reservation and the only available time was 8:15 a.m. The staff was kind and the food was good, though. Room service counted toward the Globalist breakfast benefit, which was nice, but they forgot one item. We were not offered a suite upgrade, even though one was available for an extra charge. Our room was clean but faced another building, so we kept the curtains closed. Text-based guest services were inconsistent, and one room service request

Loved the location in the Financial District, with easy access to subway and walkable restaurants and movie theater. Loved the restoration of this old hotel - you could almost picture horse drawn carriages outside. Noise level in room was quiet, as we were not directly on the street. Housekeeping was fantastic, but there should have been an easier way to skip it if we wanted to. Amenities in the room were plentiful, especially the minibar. Hotel has two restaurants, at the bar food was good, if expensive, but the setting is wonderful. There is an 8 story atrium above the back half of the restaurant. All hotel staff were friendly and helpful, would definitely return.

Positive: Beautiful hotel! Staff went above and beyond! Negative: ""

I had an incredible experience at the Beekman Hotel. We stayed there for a city hall wedding, and it was an exceptional experience. The staff was incredibly courteous and went above and beyond to ensure our comfort. They were always willing to help and make suggestions. The rooms were spotless, and the daily cleaning services made it feel like we had just arrived to the room each day. The vibrant atmosphere of the hotel maintained a high standard of service throughout our stay. The hotel administration and staff were very helpful in planning our wedding photoshoot. Overall, I would give the Beekman Hotel a perfect score of 5 out of 5. My wife and I had a wonderful time there and will definitely be returning in the future.

The staff were amazing! I’ve finally found a hotel I would confidently recommend. It’s far better than other Fine Hotel Collection properties in the same price range. The Bar Room restaurant was excellent as well.