The Allen Hotel

Great location to subway or walk everywhere, very clean, comfortable beds. It's a little "shabby" and small (as are all NYC hotel rooms) but perfect for 2 double beds with a view. Appreciated the little toiletries, mini fridge, water and coffee in the room. NOTE: Read your folio upon checkout, and don't leave until it's correct. I asked for the $30 a day (x 3 days) fee to be removed as we didn't use any facilities except the front door and the elevator. There was no breakfast, no mention of any "extras" at check in, so we would have never even known IF there were amenities. The desk clerk said she'd have the manager credit the $90 back to us. After many emails and phone calls, 3 weeks later a $45 credit appeared. Again, 2 more phone calls (staff was very nice and said they'd get

This was a flawless 5-star stay from start to finish. Both the service and the location were absolute standouts, earning perfect 5-star ratings for their excellence and convenience. The rooms were also very high-quality and offered great comfort (4/5). Being right in the heart of the action with such a dedicated staff made for a truly memorable visit.

We stayed three nights in a balcony room but were upgraded to the penthouse. The view was wonderful but it had a high concrete parapet wall so you can't see over it when seated. Lower balconies have glass parapets.||Pros:The price was right and the location, fabulous. The area has gentrified. Lots of funky shops and restaurants. Close to the subway. The staff were friendly and everything was clean. I loved the chandelier in the foyer. One mile walk to Prince St. shops. Chanel, LV, Coach etc....||Cons: All the soft finishes need to be steam cleaned or replaced (but the owners know that). The elevator is gross. Carpet, bedding, drapes, etc are tired. Bathroom is tiny. No premium channels. Cheap K-cups.

Appreciate the free upgrade to a suite room. it was a comfortable stay in New York with great views at the big balcony. Room was clean with everything we need.

Decent hotel and extremely kind & courteous housekeeping and staff, but terribly managed. We spent nearly a week and a half without working heating - apparently repairs were going on right when we checked in. What a coincidence! So we gladly froze our butts off every night, while outside temperatures dipped into the low 30s. Didn't get a single night of proper rest while there, what else is the primary purpose of paying for a hotel room? Absolutely pathetic.