TaronB Hotel&Suites

On approximately 21 SEP 2024 a reservation was made with IHG/Holiday Inn Express for a stay under a block of rooms reserved for a wedding party. At no time were we notified that this property was changing ownership, that amenities were not available, nor that it was a non-refundable transaction.||Upon arrival, we find a hotel in disarray in the middle of changing ownership at midnight of that night. Front end staff had no idea of what was going on, we were told a renovation was underway but nothing more. We were there for a wedding so we had to proceed to a rehearsal and dinner. Upon return, we noted the room type guaranteed was not given to us, rooms were not clean, and no management on site to discuss. ||When speaking with other wedding attendees, we decided to discuss with manager as a

The check in process was smooth, I have nothing bad to say about service as I had nearly no interaction with the staff. The room I had 103 greeted me with a chunk of the entrance door missing like the DEA kicked it in. The room presented well however, every single thing I used had something wrong with it. The sink was difficult to use making it blast like a pressure washer or off.. the lights attached to the bed were loose or coming off so it would fall and hit the pillows. I went to take a shower, the plunger for the tub was down which I thought was odd, lifted it up to drain when I noticed and it just never drained during the duration of the shower…. It wasn’t until the morning that it emptied. Extremely over priced for the garbage quality of every aspect of our room. I’m thoroughly di

The only benefit of this hotel is the location. The rooms are filthy, the hallways are filthy. The floors were sticky. We were with a group that had three rooms. Our room was not clean, there was black stuff in the toilet and debris, crumbs and trash on the floor. The second room had curtains that wouldn’t close and the bathroom tiles had no grout so you could completely remove tiles from the floor. You can see where there has been water damage and seems like there is likely mold in several areas.

Not sure who owns this, but what a nightmare, was a Holiday Inn, brought out by Taron B. We had a show we were attending across the street, so was convenient, down side was came in never was told the internet was down, so after tying to get on, still had work to do, so I called the front desk they told us no internet and they should of told us when we walked in, but that's not the end of it, room was semi cleaned light bulb in bathroom burnt out, shower had a black ring around it and yes, when I used there wash cloth to see if it was just dirt some of it did come off, noticed mold on the ceiling and wall in the bathroom, than to top it off, I was in a room next to the service door so was awaken by sounded like loud bombs going off and mental scraping, it was I'm sure garbage pick up, that

Extremely friendly! The room was clean, and I was able to set the air conditioning to a nice, low temperature, which is the only way I’m able to fall asleep. I was able to watch one of my favorite movies on the TV, and they even gave me complimentary snacks when I checked in!