Suburban Studios LaVale - Cumberland

Cathy is the manager and she gave nothing but exceptional service, Vivek was also amazing, fantastic service. The staff were friendly and very accommodating. The rooms were clean and I highly recommend this hotel. It’s in a great location that’s surround by plenty of restaurants and stores. Very convenient and affordable.

I had a wonderful stay at this hotel, and the staff truly made the experience exceptional. From the moment I arrived, everyone was warm, professional, and eager to help. The front desk team was welcoming and efficient, housekeeping was attentive and friendly, and the staff always greeted me with a smile. Any requests or questions I had were handled promptly and with genuine care. Their dedication to excellent service really stood out and made me feel comfortable and valued throughout my stay. I would absolutely recommend this hotel, especially because of its outstanding staff.

We arrived at 4:30. (Check in is 3pm on the website/2pm according to the sign in the lobby) we were told the room wasn’t ready as ot was still being cleaned and were asked to wait or come back in about 30 minutes. We then returned about 8pm. The room didn’t appear to have been cleaned at all. The floor didn’t appear to have been swept or mopped in weeks. There were dead flies and bugs on the floor by the walls. There was dirt and hair on the sheets. The caulk around the tub had mold/mildew. There was no cold water in the shower. It was scalding hot and when the temp was turned down the water pressure jumped went away and it stayed hot. The room was advised as an efficiency with a Kitchen. There was zero dishes, pans, cooking utensils or utensils. When you walked into the lobby is smelled o

The room was in excellent condition—spotlessly clean, well-maintained, and very comfortable. Everything felt fresh and thoughtfully arranged, from the crisp linens to the modern furnishings. The housekeeping team clearly pays great attention to detail, which made the stay relaxing and enjoyable. Overall, the room exceeded expectations and contributed greatly to a pleasant hotel experience.

The housekeeping team did an excellent job. The room was spotless, well-organized, and refreshed with great attention to detail. Everything was consistently clean and comfortable, which made the stay even more enjoyable. The staff was professional, reliable, and clearly takes pride in their work. I truly appreciated their effort and dedication.