Steelhead Inn

Arrived on a Saturday about 4pm. Left an hour later for an event. Arrived back to the room approximately 1:15 am. Took a shower and headed to bed. Within 30 minutes I was awoken by an adult bedbug crawling on me. Immediately called the front desk to alert. Was informed I would need to go through Booking.com for a refund. Drove to the office to deposit my key. Was met by who I assumed was the manager; shared my concern and even handed over the captured bed bug. Very apologetic but now they are refusing to refund me. My story speaks for itself. Avoid!!!! Don’t be sucked into a cheap price and convenient location!

2||Front office has half brick covered over with a mesh rug type thing. I fell over it. Scraped and bloodied my knee, scraped my hands, and pulled a muscle in my thigh in the back. ||I can hardly sleep. Very dangerous entry way. In front of my room are half opened sand bags which is another safety concern. ||Will not stay here again after check out on Sunday and will have my husband return the keys as I'm not taking the chance of falling again at the entry. ||Definitely not worth the money we paid for 2 nights.

There was an extremely strong artificial air freshener smell, and bugs were flying around the room. Who knows what kind of bad smells were being covered up. Then looking closer at where the bugs were coming from, the back counter, that had a microwave and mini fridge, was wet, deteriorating, growing big patches of mold, and hopping with bugs all over. The sheets were thin had stains that looked unwashed and holes. Even the walls had visible dirt and un matched touch up paint in random spots, and behind the bathroom door was another rotting section of wall. Very grossed out and disappointed. We still have not gotten a refund after notifying the staff that we were not going to be staying there. It left us with no where to stay because everywhere else had no vacancies at that point, which sho

I stayed there for two days good price can't complaint good service relaxing near on everything I would recommend it. It feel like real home. Feel comfortable I like it five stars.

There was a shortage in the electrical outlet that apparently was due to existing broken lamp plugged into the outlet and the 3rd prong to the plug was broken in the outlet. They repaired it after the issue was reported. Tried to cancel the last 2 nights of the 3 night reservation because family had room at the house and they refused to give a refund. Very upsetting. They even required full payment at check in that I have not experienced in all the lodging I've ever booked. Ive figured out they don't give refunds because they don't get enough reservations and now I know exactly why. The management was very rude as well. I would recommend NEVER to stay at this location for anyone. Spend your money elsewhere.