Staybridge Suites Indianapolis-Carmel by IHG

I just got back from INDIANAPOLIS and I stayed five days at the Staybridge suites in Carmel. I Can’t say enough positive things about my experience with the staff and the accommodations. Everything was newly remodeled and freshly painted very clean. The laundry was complementary meaning there was no charge to use the laundry facility. The staff Was attentive and went over And above from the time I checked in . To top it off I lost my bracelet there and I didn’t even know it. When I got home, there was a voice message saying housekeeping found my bracelet when they were cleaning the room. And they put it in the mail for me. I really appreciate them and I can’t again. Can’t say enough good things about the staff and the facility.

Well I'm here for work so the location is perfect from my work location and great food options. However the internet goes out more than often. I was stayed at the hotel from Feb,27,2026 until April 9,2026 I checked out earlier than my original reservation because I couldn't take the inconvenience any longer. My room was changed 4 times during my stay. Which I no longer felt comfortable during my extended stay. I really wish more was done as far as having to be inconvenienced as many times that I was very unpleasant stay because the issues that arised could have on been avoided I won't add pictures because like I said they were accommodating as far as moving me to another room each incident however it came a point where I just was no longer comfortable and I was tired of having to move room

This location is perfect for quick access to Springmill Surgical Center. Having a kitchenette with tableware was great to fix our own food when needed. Food & beverages in the canteen. The "hot" breakfast were not hot, not a large selection of items. The evening snacks were much appreciated on the evenings we were there. Having food identification signs and having someone paying attention to keeping food replenished, fresh, etc. while socializing with guests would improve the evening food service provided. Our suite was very nice, but the cook top that had not been cleaned prior to our arrival. The grout in shower needs to be regrouted, light bulbs were low output with a variety of warm and cool bulbs throughout--the living room area needs brighter lighting. There were no charging ports in

Great stay. Very clean and modern rooms...very spacious...everyone at the Inn could not have been nicer.. Great breakfast as well.

Overall, a pretty good hotel with a good location just North of the outer belt. For us, it was close to Carmel Center for the Chriskindlemarkt and minutes from a large selection of restaurants and stores. We arrived around six on a Wednesday and their social night was going on with Bingo, so the desk response was a little slow. A bit disappointed that I was not given an upgrade given my Platinum Elite status (I checked after check-in and there were quite a few larger rooms available for the length of our stay). Check-in was straightforward and our room was very clean. There is a full-blown upgrade of the hotel in progress, and we got one of the newer rooms on the second floor. Our room (249) was a bit away from the elevators and pretty quiet with a view overlooking the courtyard. Th