SpringHill Suites by Marriott New York Manhattan Times Square

I celebrated the New Year at this hotel and had an excellent experience. The location is unbeatable — you step outside and you are right next to Times Square.|The breakfast was delicious with a wide variety of choices. Complimentary coffee and hot chocolate in the lobby were very welcoming, and the free, delicious soup offered during cold winter days was such a thoughtful and memorable gesture.|I stayed at this hotel twice on different occasions, and on both stays my deposit was refunded very quickly, which I truly appreciated, especially compared to other hotels where refunds took much longer.||I would like to sincerely thank the entire hotel team for their hospitality and professionalism. I would definitely choose this hotel again

Room was clean but small for a family as there were two queen beds but hardly any space to move around. Bathroom door wasn’t shutting properly. Otherwise it was clean and quiet.

What a gem of a place. I picked it due to the proximity to Radio City Music Hall. From the moment I walked in, it was nice & clean. The receptionist was fantastic. I wish I could remember her name because she deserves to be praised. It started with a D, she had lovely dark, curly hair & fashionable black framed glasses. We had a little time to kill so went to the bar where David greeted us. What a great young man. Good conversation, gave us recommendations on where to eat, was kind enough to tell us a little bit about himself. Honestly, every employee we talked to was kind & helpful. Good job SpringHill for hiring such great staff. The room was a bit small but that’s not unusual for NYC. I do wish there was just a bit more room to the bathroom. Otherwise, the pillows & bed were comfortable

The location is great. The rooms are quite small. Our first night here our air conditioning did not work and they moved us to another room. The air conditioning in that room also did not work. We were exhausted so we simply opened the window to cool off the room. To be fair they did try to get the air conditioning working in the first room. And they were happy to move us to the second room. Once we noticed the second room's air conditioning wasn't working we were simply exhausted and wanted to go to bed. It was February and freezing outside so opening the window was very effective in bringing the temperature down(from 75 degrees)in the room. The next morning after breakfast the air conditioning suddenly started working. Breakfast was very good but the room gets very full. Get there early o

Great location just steps from Times Square. Great complimentary breakfast, with cereals, fresh fruit, yogurt, and quite a few hot options. Room was a little small, but that was expected, and they did a great job making the space efficient. Couldn't hear the street from the room and the hallway was quiet. The front desk and other staff was helpful and polite and available. A great option, especially for the price.