SpringHill Suites by Marriott Atlanta Alpharetta/Roswell

We decided to take my son to Main Event for his 12th and found this hotel. This hotel was everything. The gentleman who served breakfast on 03/01/26 did a very very great job. His energy at 6am in the morning was everything. We definitely appreciate him. The front desk was very polite and welcoming. We definitely use this hotel again.

My negative review is based solely on the bad design of the room. The bathroom faces the beds and the door has a full length glass pane. That means that if someone needs to use the bathroom in the middle of the night, closes the door, and turns on the light, the light will shine through the glass pane and directly into the faces of people in bed trying to sleep. Don't know who thought that was a good idea. Not an issue if you're traveling alone.||Other than that, the hotel was fine.

Positive: Good location and convenient to my needs. The daily breakfast was a plus. Negative: No grab bars near the toilet.

I’ve stayed at this property several times for extended business travel. The staff, including Damian, Jacques, La’Joya, and team are superb. The house keeping staff does a great job too. I am giving it 4 stars for 3 reasons: one elevator was out of order for a little while (there are 2 and only 1 was out but it made taking the elevator a slow process); the washer and dryers were not usable for 2 of my stays due to an issue with the payment apparatus; and the shower water pressure varies greatly from room to room which also impacts how much water leaks onto the floor. These issues are certainly not deal breakers for me. Overall, the location is quiet and convenient, the rooms are comfortable, and the property is kept very clean. There are plenty of options to dine, shop, and entertain yours

The hotel itself was clean and the room was comfortable, but the overall experience was far from smooth. I booked and was pre-charged for a two-night stay, yet while I was in meetings on day one, I received an email saying my stay had ended after just one night. I was told to make a second reservation for night two and assured I could stay in the same room and that my belongings would remain there. That did not happen. When I returned that evening, my suitcase was missing. I was sent between two rooms, and it took nearly an hour to locate my belongings, which were eventually found in the office. The evening manager was very kind and professional, but she was clearly overwhelmed and was the only person working, which meant other guests were also waiting while my situation was being resolved