Sleep Inn Indianapolis East

I had an excellent stay. The room seemed brand new. Very comfortable bed. Tonya, at the front desk, was very nice and helpful. I will definitely be back.

The overwhelming smell of marijuana BEFORE you even walk in the door of the lobby... The breakfast line/display was a disaster - and I KNOW the standards, since I was the Customer Service Rep for the Hubert Company when the program was developed. At least the room was nice, but would never stay at this location again

Don't know why other reviews gave this hotel low rating. We only experienced one small problem - the bathtub spout diverter O ring was broken. Half water was not redirected to the shower head.||Other than this, we had a great stay. The room was clean. The bed was comfortable and warm. The hotel had water softener installed. We had the silk skin feel after the shower. Sausages, hashed browns, scrambled egg, bagels, yogurts, waffles, etc. were included in the breakfast.||It didn't have a hot tub. The indoor pool area was nice and room temperature was set to 86F to keep you warm.

During my stay I came down a few minutes after 5 am for breakfast and I was greeted with, "Just so you know, you have to eat breakfast here. You can't take it to your room or leave the hotel with your food." I saw them say it to one other guest and after that I didn't hear them tell anyone else. I suggested that they give guests vouchers upon check in or just don't offer a continental breakfast. Or call the police when random people walk into the hotel for breakfast service. But to be greeted that way, like I was a bum or vagrant was unprofessional and unsettling to me as a human being. I've stayed at this hotel before, apparently it was before a change in management or ownership I'm assuming. Before when I stayed Schneider put me up there for a few weeks, there was exceptional service the

Tanya and Sunny are exceptional individuals that provide great customer service. They always do their best to ensure that my stays are comfortable and that I have everything I need. The rooms are clean with hot water and working refrigerators. I will definitely book here again!