Sleep Inn Big Spring North I-20

OVERPRICED! Rates went up as high as $50 a day because they knew a lot of us were there for work. Air conditioner was broke, WiFi didn’t work, room service never brought new towels after days I had to keep asking, trash was always in the hallways for days and no one cleaned it. The breakfast? A joke don’t even waste your time going down there it’s horrible, the eggs were always wet, and I couldn’t even eat the waffle and I love waffles. Not to mention if you’re African American THE MANAGER OVER THE HOTEL DOES NOT WANT YOU THERE PLEASE STAY AWAY!

Overall a relaxing rest from the day. The manager was very pleasant and helpful. Never saw anyone else as I was working. Parking was a little crowded. At night traffic noise did get a little loud in the early mornings. Did experience on night 2 of my 3 night stay a couple of sugar ants, (my Great Grandmother would call them piss-ants), crawling on my are. No other occurrences so I'm sure they snuck in when the door was open to clean. For the price is was what I would have thought.

Ummmm, definitely not a boutique hotel. But easy access. Breakfast provided. Hospitality was great. What’s not to like? Clean and decent rooms. Nothing to complain about. Just “dated”. But as pricing goes for a quick business trip it was the perfect choice. No safety issues or concerns.

had a very good experience at this hotel. It was clean, not smelly, and the staff were very friendly. For the amount we paid, we also had a very nice breakfast, which made me want to book with them again next time. I recommend this hotel to anyone who wants a quiet, clean, and nice place to stay with a good breakfast included at no extra cost.

Priya is fantastic. She is very helpful and a joy to work with. I have not received customer service like she provided in a looonnnggggg time. She works quickly and efficiently, and that is much appreciated by me. I stayed at Sleep Inn previously, and Priya is the reason I booked more nights when I stayed there again most recently. Stephanie and Louis were also quite helpful during my stay. You are fortunate to have all three of these running this establishment.