SkyLight Inn & Suites
Willoughby, OH · Hotel
- Address
- SkyLight Inn & Suites, 34600 Maplegrove Rd, Willoughby, OH 44094
- Phone
- (440) 278-4136
- Website
- www.skylightinns.com
SkyLight Inn & Suites is a hotel located in Willoughby, OH. It is one of 4 hotels listed in Willoughby. Its 3.1-star rating is slightly below the Willoughby city average of 3.5 stars. It ranks #4 among Willoughby hotels by combined rating and review volume. There are 10 photos associated with this location.
Customer Reviews
Positive: Nothing, it was horrible and I want my money back. I stayed because I couldn't afford to just leave and get another hotel. I went to the store and bought cleaning supplies to clean the room myself so that is would be safe for my family to sleep there. Negative: The room was filthy. It has blood in the sink and pee if all stages of drying on the toilet. I requested another room and that room was the same. I bought some cleaning supplies and cleaned it myself. I would like to be reimbursed for this hotel!
I booked the honeymoon suite for two nights for 300 dollars. Got to my hotel and found caution tape around the door of the building, walked into my room and the floors were dirty, stains on the bedding, hot tub was dirty with visible dirt, the grout was falling apart, the furniture had stains. The toilet moved anytime you sat in it. The room smelt like smoke and most likely had some sort of bugs. I stayed in this room maybe an hour before my husband and I decided to check out. The third party we booked through can’t get a hold of the manager to get us a refund and I have tried calling to get a hold of the manager and they are never available. This hotel, honestly I wouldn’t even call it a hotel, is an absolute disgrace. It didn’t feel safe staying there..
Well located, friendly and helpful staff. The room is a budget motel room for sure so set your expectations accordingly, but it was clean and the bed was comfortable enough. No bed bugs or mold in sight. There is complimentary coffee downstairs, they brewed it fresh for us before we hit the road which was very nice. There’s also a vending machine that had juice and Celsius and Gatorade in there. The friendly staff was definitely the highlight of this inn. If you’re looking for a cheap stay during a cross country trip and don’t need all the bells and whistles, this place is a great option.
The first floor room we stayed in was disgusting. There was no housekeeping. It looked as though the floors had not been mopped in years. I accidentally spilled some water on the floor and cleaned it up with a washcloth. The washcloth which had been white was black from the filth on the floor. Do not let any children crawl on these floors! After taking a shower, I walked from the bathroom to the bed and my feet were dirty from walking on the floor.||The bed was hard and very uncomfortable. We ended up going to Walmart and we purchased an inflatable mattress to put on top of the bed to sleep. ||The room smelled like smoke even though it was classified as "non-smoking". There were cigarette burns on the sink, dresser and refrigerator. ||The only good thing was that the AC unit worked. It sm
Dirty rooms, stains on bedding, cigarette stains on bathroom counter and furniture, broken air conditioner that leaked water onto the floor creating a moldy smell. The manager was very rude when I asked for a different room, he stated that i would have to checkout and move all of my things out, and then come back 5 hours later at 3pm check in time when they have other rooms available. Horrible experience. It's convenient because it's right by 271 and 90.
Services
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