Shaw Club Hotel

The Shaw club hotel is a cute place to stay right in the heart of Niagara on the lake. It is clean, the staff are friendly, and the spaces are bright and welcoming. We were celebrating an anniversary and they left us a complementary bottle of wine, which was a really nice touch. We also had breakfast included with our stay and it was delicious. The deluxe room was somewhat small and looked out on the dumpsters but it had a big jetted tub which was great. Overall had a great stay and would return.

We booked a Deluxe king with jetted tub for 2 nights for our 30th anniversary. We really enjoyed the location of the hotel (walkable to the shops, restaurants) and parking (which is otherwise $ downtown). The staff are very warm, welcoming and helpful at both the desk and the restaurant. The included breakfast in the Zee restaurant with the "Harvest package" was fantastic. Were given 2 macaroon on checkin which I thought was a cute touch. We did find the room extremely small, and closed in feeling. We were given a room at the back of the building facing the parking lot with a very small window which contributed to the feeling of smallness (very unlike the stock photos on the website of large windows with 2 chairs in front, we only had 1 tiny chair in the corner. The bathroom was qu

I had an amazing stay at The Shaw Club! The rooms were spotlessly clean and comfortable, making it a perfect retreat. The staff provided exceptional service, always friendly and quick to assist with any request. The location is fantastic in the town of Niagra-on-the-lake, with easy access to shops, restaurants, and the lake. The highlight, though, was the adorable pet fish they provided in the room! It added such a fun, unique touch to the experience. Highly recommend this hotel for a memorable stay!

We tried to make and reservation, but had some questions about the area and hotel. The 1st person refused to answer any question before we made a reservation. The 2nd call we made, if it was an actual person and not some AI voice, hung up on me. If this is the service that i can expect from this hotel then it is safe to say I will never go there, or recommend to anyone. you should be embarrassed by your conduct.

A really nice boutique hotel with food options right on site and friendly, helpful staff. I absolutely loved that you could "adopt a fish" for your stay, I wish we had done that, such a good idea to have animal company while away from home. The hotel is situated in a prime spot, walkign distance to pretty much everywhere in town including restuarants, bars, spas, and shops.