Sanctuary Hotel New York

We really enjoyed our short, one-night stay at Sanctuary. The staff was incredibly helpful with any of our questions; recommendations for a quick bite, which subway to take to our destination, hailing our cabs, caring for our belongings before and after check-out. They were friendly and beyond accommodating! The rooms were clean and offered a wonderful bathroom with lots of space and modern finishings! The location was perfect! Again, the service we received during our stay will continue to be the highlight and the main reason for me to leave this review! We ate at the Sushi Lab which is located on the top floor of hotel and was equally amazing with service and incredible fare! Could not greatly recommend this boutique hotel any more (not my first stay in NYC)!!

This hotel is in a great location just off of Times Square. |The staff here are amazing and are only to happy to assist with anything you need. The guys who work on the door assisting with cases, booking taxis etc are amazing, so helpful, friendly and cheerful. Infact everyone who work in the hotel were friendly and cheerful. Jose on the front desk, the manager was lovely and really helpful.|Our room was amazing, the bed was so comfortable and it was fab to have a great night's sleep after walking around sightseeing the whole day.|Breakfast was buffet style with choices of hot and cold food, which was lovely and was served in the rooftop restaurant. |I highly recommend this hotel for its location, hospitality, and comfort. I will definitely stay here again, love it x

Very tidy and well maintained hotel. Nice interior. Bathrobes and cosmetics - good quality. Even make up the remover towel - nice surprise. Unfortunately, the windows are not protecting from noise at all. Breakfast is standard, you can eat outside and use credit for a cocktail instead.

I booked this hotel decently last minute and without much thought but it truly ended up being possibly my favorite hotel in the theater district. We had the deluxe room which was spacious and comfortable. The location truly can't be beat walk ability wise, plus being on a side street made it a lot quieter than the usual NYC hotel. The staff were friendly and helpful. We will definitely be returning.

We booked this hotel for the location and wow what can l say other than fantastic. Id say its more like a boutique hotel so more on the smaller side. We travelled with our 2 kids 12,16 so the room was small but we knew this as NY goes and made it work. Our room never had much of a view as it was looking out the back onto a brick wall but not the end of the world for us. The room was spotless, cleaned every day, plenty of towels and nice walk in shower. We found the hotel to be quiet no noise at night. The breakfast was plenty for us with enough choice to get us started for the day. Great view from there. Nice check in staff and the water/coffee for free a nice touch. We gave one of the reception staff some Scottish shortbread and he gave my daughter some NY cookies. Always greeted whenever