Residence Inn by Marriott Salt Lake City Airport

I liked the clean and quiet room but property is showing wear and tear. The back of our bedroom door was missing a chunk at the bottom. The breakfast area had an impressive selection of oatmeal toppings but sadly the oatmeal pot was broken so no oatmeal.

The staff at the Residence Inn were awesome! Hosting a volleyball club RVCH from Hawaii is not easy. The ease in making the reservations and having our needs met (needed 2 bedroom suites) made us feel supported from the start. When we arrived, we had goody bags and letters for each room spelling our all of the details related to the hotel. With 15 rooms in our group, the staff (Jamie/Aries/front desk folks) made us feel organized. During our stay they accommodated our needs with opening the kitchen earlier than normal on the weekend, allowing us to use large mixing bowls for our potluck dinners, replacing keys as the girls kept losing them :-) Overall patience and consideration for our families and players. The families that don't typically stay at a Marriott property were very happ

Worst experience of my life as far as hotel experience. Our flight to Orlando was cancelled last min and after finding a flight out the next afternoon we had to find somewhere close to the airport to stay. Delta gave us a voucher and the Residence was the first on the list so we picked it. Shuttle picked us up and the driver was amazing! Take in mind we have our 5 young daughters with us and it’s now 2am. We get to the hotel and Anthony the night manager was at the front desk. We explained what happened and that we had vouchers from delta. He quickly said well I can’t do anything until you show me the reservation code. We found the code and he started to check us in. He then asked for my wife’s ID and she showed it to him but would not hand it to because of recently going through a severe

I have had a great experience at this hotel. They have a shuttle 24/7 from the airport to the hotel and vice versa. The receptionist was quick to help after us having had a miserable time with Delta. It seems like most of the guests staying here are there, because Delta has cancelled or delayed their flight, causing them to stay here overnight. It became clear when we hopped into the shuttle in the morning heading to the airport. Although I only stayed here for 5 hours, I had a good time. The rooms were clean and large. It even had a fully equipped kitchen. However, there was just one design fail in my room, and that was that the faucet handle would hit the mirror every time I pulled it (video below). Despite that minor inconvenience, I had an awesome time here, better than the Long Island

The hotel is just a little rundown. The people at the front desk are lovely. But the breakfast was atrocious. I didn't even eat it. I did see a lot of people chowing on it though. So to each their own taste I guess. I stayed at many Residence Inn and I just found this one to be in need of a renovation.