Residence Inn by Marriott Minneapolis Maple Grove/Arbor Lakes

Dear Housekeeping Team, I am writing to say thank you for the wonderful service during my stay. You have truly done a really good job. Everything was clean and fresh, and I really appreciate the hard work you put into maintaining the rooms. Because of this experience, I will definitely recommend Springhill Suites/Residence Inn to others. Thank you again for everything. Best regards,

We can to Minneapolis after a very long drive of about 7 hours. I reserve the room the same day for a very high price. We got the 2 queen bed suite which was not in the best shape. All the cushions of the sofa were out, and all the drawers were open. The garbage can was looking at my face. A very good lady helped and told us that the cleaning of the room was approved by the manager and someone forgot to put the things together. On asking if we can be moved to another room, Ofcourse they did not have any other room for us at 930 pm in night. I had to take the whole luggage twice to the room with all this going on. After the young lady put the things together, We then came up and found that the kitchen sink was disgustingly bad. We were told that this likely came from the dishwasher. Thi

I feel like I’m being discriminated because I cannot hook up my Xbox to your TVs. They are rigged not to work to force people to buy their content for movies. I bring my own entertainment so I feel discriminated.

Our room was really nice and our bedroom was separate from the living/dining area which was a plus. I also have to point out that the bathroom was quite splendid and I love how the shampoo/conditioner/bodywash are in FULL SIZE containers attached the wall. No more running out after your 1st shower!! The area of town was very convenient too as we were close to shopping and restaurants. The continental breakfast was very good too. We would stay here again.

Seems like the Residence Inn brand is going down hill everywhere. However, this one is probably the worst I have been in yet. I travel ALOT for work and stay in extended stay hotels across several brands more than 300 days a year. This location has been horrible.||The breakfast offerings are on the level of continental breakfast status. The brand used to offer full breakfast options. Not so much anymore. Everything comes from individually wrapped options that can be seen in a vending machine. This location does not even have a waffle maker. The eggs never seem to be fresh, even if they are powdered.|| The towel quality at this location is motel status as well as the cleaning. I had to clean the rust stains and floor of the shower before I was able to take a shower.||Let's get into